topic Re: Not Recognizing Music Stations in Speakers and Displays

Favorite radio station suddenly won't play - Melbourne Australia

Robbo9 — Sat, 08 Apr 2023 03:53:36 GMT

Have been listening to Triple M FM Melbourne for a year with out issue. Suddenly today it plays a different station from what I'm asking for. After a little investigating, I find that radio stations that are linked to either iHeart and Tunein are being played, but nothing via the Listnr app. Has the Listnr app been dropped.

"Help" pages instruct to arrange your radio requirements via Media>Manage your system>Radio (button) But there is no Radio button (Only Music, Video, Podcast or Create Groups)

Local radio station

Lynniew — Wed, 15 Mar 2023 09:05:51 GMT

I can't get my Google to play any local radio stations, no matter how I ask it. I've tried every variation possible.

Re: Local radio station

Cathal_S — Wed, 15 Mar 2023 10:50:23 GMT

Hi there,

Can you please provide information on what local stations are not playing.

Re: Local radio station

Lynniew — Wed, 15 Mar 2023 11:12:26 GMT

It won't play Heart Yorkshire or any other local radio stations (Yorkshire/Leeds)

Re: Local radio station

BigT2 — Sat, 18 Mar 2023 12:48:18 GMT

Mine has stopped playing BBC Radio Solent

Re: Local radio station

BigT2 — Mon, 20 Mar 2023 07:22:06 GMT

To be clear - The Google speakers used to play BBC Radio Solent, there was a period in the middle of 2021 when it stopped and denied all knowledge of the station and some, but not all others. There was a long exchange here between several people as it affected many in England. by 13 July 2021 it was restored without explanation by either Google or the BBC. Now around a week ago it has stopped again. Instead of outright denial I receive the message "I can't do that here, but can ask me to play it on one of your other devices" Of course I cannot regardless of what I try. I can still play BBC Radio 4 or other local radio stations like Radio Trent. The weirdest thing is the that the Speaker is set to give me the local news each morning. and yes it still does! Each morning I get the latest news from BBC Radio Solent!

Re: Local radio station

LovelyM — Tue, 28 Mar 2023 17:49:49 GMT

Hello everyone,

Thanks for your assistance, @Cathal_S.

@Lynniew, a few questions: when did this issue start? What's the response that you're getting from your Google Home device? Have you tried some troubleshooting steps?

@BigT2, please try to create a routine with an action to play BBC Radio Solent and check if it works or not.

Keep me posted.

Cheers,
Lovely

Re: Local radio station

Lynniew — Wed, 29 Mar 2023 07:39:46 GMT

This happened a few weeks ago & still haven't been able to get local radio. This happened a year ago or so but we were able to ask it to play it using a different format. But nothing works this time. I ask it & it replied"I donk know but I've found these options" then it displays a Google search.

I've done all the the troubleshooting & I still get the same.

Re: Local radio station

BigT2 — Wed, 29 Mar 2023 13:07:11 GMT

Hi, there was a routine for a morning news broadcast and it worked fine, which made the problem even more mystifying. I raised the issue with BBC Sounds, and they replied after a few days " Google had released a fix for this issue, and we have tested it since and found it to be working. It should be working again for you as well but if not, please get back in touch by using the link below."

I can confirm the issue has been fixed and all is working OK

Re: Local radio station

Lynniew — Thu, 30 Mar 2023 10:39:17 GMT

It still doesn't play local radio stations. It plays national stations but asking it to play local stations & it's still "I do t know but here is what I found"

Re: Local radio station

LovelyM — Thu, 30 Mar 2023 23:02:38 GMT

Hi follks,

@Lynniew, please factory reset on one of your Google Home or Nest devices and set it up. Tell me if the issue persists.

@BigT2, I appreciate the update. I'm glad to know everything's all good on your end. If you have other questions or concerns, give me a shout.

Best,
Lovely

Google home not playing Radio 2

alanshepherdson — Mon, 03 Apr 2023 10:26:04 GMT

I can no longer play radio 2 or any Radio station

Radio station stopped playing

Ado — Tue, 04 Apr 2023 01:56:45 GMT

Have played 3aw on nest for months now it has just stopped for no reason.

However I can get other radio stations

Re: Radio station stopped playing

MartinG1 — Tue, 04 Apr 2023 03:03:12 GMT

Same here. Called 3AW. 3AW are impossible to contact and you cannot get to talk to a person, you can only email them with problems!

3AW streaming stopped working earlier today (4/4/2023). Why?

Re: Local radio station

Juni — Tue, 04 Apr 2023 03:30:20 GMT

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Thanks,

Juni

Re: Radio station stopped playing

Nannystorm — Tue, 04 Apr 2023 07:41:21 GMT

Thus same this has happened to us. Have you been ablevto gix the problem. We use to listen through radioapp.

Re: Local radio station

Lynniew — Tue, 04 Apr 2023 07:54:05 GMT

I factory reset the device over the weekend & I still get the same problem so I totally give up now!

Re: Radio station stopped playing

Nannystorm — Tue, 04 Apr 2023 08:21:56 GMT

My husband has just finished resetting our speakers and they are all working now

Re: Radio station stopped playing

Ado — Tue, 04 Apr 2023 22:40:01 GMT

What do you mean by resetting.

deleting speakers and reloading

tia

Re: Radio station stopped playing

Nannystorm — Tue, 04 Apr 2023 23:10:08 GMT

Restoring factory settings. Delete device the reinstall from the beginning