topic Re: Google nest hub starts playing random music in Speakers and Displays

Google nest hub starts playing random music

Haseeb79 — Wed, 19 Apr 2023 10:25:44 GMT

Out of nowhere, it starts playing music and sounds showing pictures changing into something answer to whom don't understand this error even can't find any smaller posts.... is there anyone who can help me

I try to rest the factory

un plugin power

changed wifi

Re: Google nest hub starts playing random music

MplsCustomer — Wed, 19 Apr 2023 14:32:50 GMT

@Haseeb79

The instructions for a factory reset can be found here:

https://support.google.com/googlenest/answer/7073477

Re: Google nest hub starts playing random music

Haseeb79 — Mon, 24 Apr 2023 09:24:13 GMT

Yes i did but still after some time same

Re: Google nest hub starts playing random music

Muddi — Tue, 25 Apr 2023 06:02:12 GMT

Hello Haseeb79,

Thanks for visiting the Community.

I appreciate @MplsCustomer for helping here. It's strange that your device activates on its own. I'd love to help!

A few questions:

When did the issue start?
What type of Google Home/Nest device are you having an issue with?
How many accounts are linked on the Google Home app?
Do you have an active routine?

Please go to "My Activity" on the Google Home app to check the Google Assistant activity history.

Open the Google Home app.
At the top-right, tap the account.
Tap My Activity.

Looking forward to your response.

Cheers,

Muddi

Re: Google nest hub starts playing random music

Haseeb79 — Tue, 25 Apr 2023 05:46:34 GMT

When did the issue start?
- its started i bought after 2 weeks
What type of Google Home/Nest device are you having an issue with?
- this is Google nest hub max ( 1st Gen )
How many accounts are linked on the Google Home app?
- this is link with only one account
Do you have an active routine?
- no there is no routine i have arealdy check after joining community

Re: Google nest hub starts playing random music

Muddi — Tue, 25 Apr 2023 06:03:32 GMT

Hey Haseeb79,

I appreciate the quick response. Could you share a screenshot of "My Activity" from the Google Home app?

Cheers,

Muddi

Re: Google nest hub starts playing random music

Princesss — Fri, 28 Apr 2023 14:53:44 GMT

Hi Haseeb79,

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.

Best,

Princess

Re: Google nest hub starts playing random music

Princesss — Sat, 29 Apr 2023 14:55:31 GMT

Hi there,

Just one quick final follow up since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Best,

Princess