topic Nest aware history in Speakers and Displays

Nest aware history

spdagn — Sat, 29 Apr 2023 05:10:18 GMT

I have paid for nest aware but it is only recording my doorbell and not my hub on the kitchen. Is there something further i need to do record the kitchen hub.

Thankyou

Re: Nest aware history

MplsCustomer — Sat, 29 Apr 2023 20:19:30 GMT

@spdagn

Is the camera on your Nest Hub Max turned on? Are your doorbell and Nest Hub Max in the same Google Nest "home/structure" on the same Wi-Fi network?

Re: Nest aware history

spdagn — Sun, 30 Apr 2023 02:26:37 GMT

Yes the Hub camera is turned on I can see it through my home app and yes both cameras are on the same structure and wifi.

Re: Nest aware history

MplsCustomer — Sun, 30 Apr 2023 13:29:20 GMT

@spdagn

If you go to the camera for your Nest Hub Max, is "Video recording" turned on under "Settings", and under "Settings | Nest Aware", does it show your subscription?

Re: Nest aware history

Muddi — Wed, 03 May 2023 05:27:01 GMT

Hey spdagn,

I just wanted to follow up on MplsCustomer's question. Have you had the chance to double check your subscription? Also, from which app are you trying to view the history (Nest, Google Home)?

Looking forward to your response.

Cheers,

Muddi

Re: Nest aware history

Princesss — Sat, 06 May 2023 18:53:05 GMT

Hi there,

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.

Best,

Princess

Re: Nest aware history

Muddi — Mon, 08 May 2023 00:47:52 GMT

Hello spdagn,

We haven’t heard back, so I'll be locking this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.

Cheers,

Muddi