topic Connection issues with Google Nest Hub in Speakers and Displays

Connection issues with Google Nest Hub

Rdianco — Tue, 24 Aug 2021 19:53:55 GMT

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original Poster: Arnoud van Leijden

Google Nest Hub (GEN1). Last week (26/27 July) in the evening worked well (used it for weather information and switching off lights), in the morning a screen with connection problems. It said WiFi/router was not working but WiFi/Router was working well and I could see the GNH in my network, active and with valid (DHCP) IP address.

Factory reset didn't work (several times). Next day I came further in the process (went through all device-adding-questions) but "add account" error remained. 3rd day I did an off/on and it worked again. Weird.

Today 3 August same sh*t again. Connection problems. Same error (WiFi/router not working), but I have no problems with laptops, google door cam, home-automation devices and several android phones are working without problem (same access point, same frequency). I expect issues further on the road (ISP or at google), or something introduced with Fuchsia but how can I check that?

Re: Connection issues with Google Nest Hub

Rdianco — Tue, 24 Aug 2021 19:54:49 GMT

Hi Arnoud Van Leijden,

I will reach out to you via private messaging so that we can continue working on the next steps. This will be sent to the email address associated with your community profile. For future reference, your Case ID is: 6-1984000031285.

- From Frances (Community Specialist)

Re: Connection issues with Google Nest Hub

BrianRoss — Mon, 06 Jun 2022 16:45:51 GMT

I am unable to connect my Google doorbell battery with nest hub.. Also does not ring or make a sound anywhere when doorbell is pressed.

Re: Connection issues with Google Nest Hub

Jake — Wed, 15 Jun 2022 19:30:31 GMT

Hey all,

Sorry for the late reply. I wanted to follow up and see I could be of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Best regards,
Jake

Re: Connection issues with Google Nest Hub

Jake — Mon, 20 Jun 2022 17:38:15 GMT

Hey all,

I wanted to check in and see if you are still in need of any help with your device? Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,

Jake

Re: Connection issues with Google Nest Hub

Jake — Tue, 21 Jun 2022 18:28:03 GMT

Hey all,

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.

Best regards,

Jake