topic Re: Radio problems in Speakers and Displays

Radio problems

IRMG — Sat, 22 Apr 2023 14:19:32 GMT

I use radio a lot on my google home mini and 70% of the time theres problems with it. It plays everything through. I play BBC and RTE

It either

A Says it will play and goes silent

B Says it cant play because of a glitch

C Plays and then switches off for a few minutes

D Plays and switches off for good

It happens through Tunein and through BBC platform.

Re: Radio problems

JillG — Sun, 23 Apr 2023 00:51:27 GMT

Hi @IRMG

There have been some recent issues with BBC and TuneIn radio. Both should be resolved now but since you are still having some glitches try rebooting the mini and also clear the Google Home app's cache as well.

Let us know if you still have those issues going forward though!

Re: Radio problems

Muddi — Wed, 26 Apr 2023 03:04:04 GMT

Hello IRMG,

Checking in — I hope JillG's response answers your question. Let me know if you have further questions or concerns.

Cheers,

Muddi

Re: Radio problems

Princesss — Sat, 29 Apr 2023 22:09:22 GMT

Hello there,

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.

Best,

Princess

Re: Radio problems

IRMG — Sat, 29 Apr 2023 22:12:33 GMT

I saw the response

Still having the same problems

Re: Radio problems

Princesss — Fri, 19 May 2023 20:05:41 GMT

Hi IRMG,

Sorry for the late response. Let's go ahead and perform a complete reset to your Google Nest speaker and see if this would change its behavior.

Let me know how it goes.

Best,

Princess

Re: Radio problems

Dan_A — Mon, 22 May 2023 20:10:19 GMT

Hey there,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Regards,

Dan

Re: Radio problems

Dan_A — Tue, 23 May 2023 20:13:21 GMT

Hey there IRMG,

It's been a few days since your last reply — we're going to lock the thread within 24 hours. If you have further concerns, please feel free to create a new post.

Thanks,

Dan