topic Re: Macbook Pro can't find Nest Mini in Speakers and Displays

Macbook Pro can't find Nest Mini

ellenFAR — Fri, 26 May 2023 09:35:39 GMT

Hi! I had some struggles with my Nest disconnecting with my macbook pro every 10 minutes so I went troubleshooting and I was told to reset my Mac’s Bluetooth Module, and so I did. Since then I can't seem to connect with my Google Nest mini. It connects with my phone just fine.

I have disconnected all devices from my Nest Mini and when "Enable pairing mode" is selected in the Google Home app, the Nest mini never shows up on the Macbook's Bluetooth menu. The Macbook and the Nest Mini are inches apart. There are no paired devices to clear. There are no nearby Bluetooth devices or high voltage appliances.

Any tips on how to solve this?

Re: Macbook Pro can't find Nest Mini

RXShorty — Fri, 26 May 2023 12:26:05 GMT

Hi @ellenFAR

Bluetooth can behave strangely... 🙄

Did you try a factory rest on your Google Nest Mini?
This should clear all cache regarding connectivity on the device itself.

Re: Macbook Pro can't find Nest Mini

Princesss — Sat, 03 Jun 2023 15:52:41 GMT

Hey folks,

Thanks for visiting the Community.

We appreciate your suggestion, @RXShorty.

@ellenFAR, have you already tried the suggested steps from the previous post? Also, it would be best if you will also try connecting your Google Nest Mini using a different phone or device so we can further isolate the issue.

Looking forward to your response.

Best,

Princess

Re: Macbook Pro can't find Nest Mini

Princesss — Tue, 06 Jun 2023 16:28:38 GMT

Hey there,

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.

Best,

Princess

Re: Macbook Pro can't find Nest Mini

Princesss — Wed, 07 Jun 2023 16:34:00 GMT

Hi everyone,

Just one quick final follow up since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Best,

Princess