topic Re: Stopping both Google voice assistants responding in Speakers and Displays

Stopping both Google voice assistants responding

WallaItsJosh — Sun, 04 Jun 2023 22:56:03 GMT

Hi,

I now have both a Google Pixel 7 Pro and a Nest Mini.

When I use the command "Hey Google" both my phone and Nest Mini respond individually.

Obviously when I'm out and about, my phone will be fine to use but when at home and the Nest Mini is turned on, is there a way to stop my phone from responding as well as the Nest?

What's your best solution for this?

TIA

Re: Stopping both Google voice assistants responding

David_K — Thu, 08 Jun 2023 12:13:57 GMT

Try these steps:
Google Home & phone respond to "Hey Google" - Google Nest Help

Re: Stopping both Google voice assistants responding

Dan_A — Tue, 13 Jun 2023 18:34:31 GMT

Hi WallaItsJosh,

I'm jumping in to ensure everything is good here. Have you seen davidking's response? Let us know of the answers so we could take a closer look at them.

Best,

Dan

Re: Stopping both Google voice assistants responding

WallaItsJosh — Thu, 15 Jun 2023 16:23:39 GMT

Hi David and Dan. Thanks for the follow up, I've only just got around to this.

I've read through the steps as shown in the article and both my phone and nest are linked to the same account but my phone still responds to the Hey Google command.

Any further advice?

Re: Stopping both Google voice assistants responding

LovelyM — Thu, 15 Jun 2023 17:52:16 GMT

Hello WallaItsJosh,

We appreciate the update. Please ensure that your Google Pixel 7 Pro is up-to-date. Clear the cache on both your Google Home and Google Assistant apps. Power cycle your phone afterwards and check if the issue persists.

Best,
Lovely

Re: Stopping both Google voice assistants responding

Dan_A — Sun, 18 Jun 2023 20:00:40 GMT

Hey there,

I wanted to follow up and see if you still needed help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Regards,

Dan

Re: Stopping both Google voice assistants responding

Dan_A — Mon, 19 Jun 2023 20:04:08 GMT

Hello again,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Cheers,

Dan