topic Re: Google Assistant Commands Issue in Speakers and Displays

Google Assistant Commands Issue

Zak_01 — Tue, 06 Jun 2023 08:36:38 GMT

Hi,

I'm actually not using Nest Audio but using Xiaomi Smart Speaker (Not IR control). I have turned on Voice Match which can recognizes my voice and disables other people from commanding on my speaker. However it did not work. One of my family member commanded and even when Voice Match was on, it still picks up the voice and responds. However similarly to my tablet when this function was on, it blocks out other people, but this speaker is different. Perhaps maybe if is either a fault or the Google Home app doesn't work well. Please advise.

Re: Google Assistant Commands Issue

Cathal_S — Tue, 06 Jun 2023 12:39:56 GMT

Hi Zak_01,

Voice match on Google Nest speakers and displays is designed to separate users personal information such as calendar events, music playlists and notifications.

It will not stop the devices answering to anyone that uses the wake words. Please have a look at the Google Nest help center link below for more information.

Voice match:

https://support.google.com/googlenest/answer/7342711

Re: Google Assistant Commands Issue

Princesss — Sat, 10 Jun 2023 19:06:10 GMT

Hey folks,

Thanks for visiting the Community.

@Cathal_S, thanks for helping us out answer this thread.

@Zak_01, were you able to try the steps posted above? Hope it worked good on your end. If you have additional question, please feel free to respond and I'd be happy to answer your questions.

Best,

Princess

Re: Google Assistant Commands Issue

Princesss — Tue, 13 Jun 2023 19:09:53 GMT

Hello there,

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.

Best,

Princess

Re: Google Assistant Commands Issue

Princesss — Wed, 14 Jun 2023 19:52:37 GMT

Hi everyone,

Just one quick final follow up since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Best,

Princess