topic Re: Google nest hub 2nd gen shows info by itself in Speakers and Displays

Google nest hub 2nd gen shows info by itself

shaygus — Wed, 21 Jun 2023 16:41:52 GMT

My Google nest hub, switches to show different info without any one asking it,
And the device will not return to the clock until manually swiped back to the default screen.
It will do it completely by itself, and it seems that there's no command to return it to the default clock display until manually swiped back.

Re: Google nest hub 2nd gen shows info by itself

MplsCustomer — Wed, 21 Jun 2023 17:22:12 GMT

@shaygus

Our Nest Hubs have been doing the same thing in the last couple of weeks, although sometimes they return to the click or photo frame on their own. I've seen another post like this; perhaps it's due to a recent update.

Re: Google nest hub 2nd gen shows info by itself

Muddi — Sun, 25 Jun 2023 20:03:29 GMT

Hey folks,

Thanks for posting. I know the feeling when something is not right on your Google Nest Hub (2nd generation). I'd love to dig deeper into this. May I know the firmware version of your device? Also, it would be best if you could share a video showing the issue so we can get a better picture of what's happening to your device.

Looking forward to your response.

Cheers,

Muddi

Re: Google nest hub 2nd gen shows info by itself

Muddi — Wed, 28 Jun 2023 20:05:42 GMT

Hi there,

I'm just checking in to see if you still need help with your device.

Cheers,

Muddi

Re: Google nest hub 2nd gen shows info by itself

shaygus — Thu, 29 Jun 2023 11:40:53 GMT

Yes unfortunately this is still happening:
Firmware version: 11.20230306.3.112014
The issue is that my device configured to show the clock.
It moves to the house information screen by itself, and does not returns to the clock by itself without manually swing back to the clock. Same screen to which it will go if you swipe left on the display.
It does that completely by itself, without any one speaking the wake word.

Re: Google nest hub 2nd gen shows info by itself

Muddi — Sun, 09 Jul 2023 20:09:57 GMT

Hey shaygus,

Sorry for the delays. How was your device now? If you're still having the same issues, please share a short video so we can have a better picture of what's happening to your device.

Cheers,

Muddi

Re: Google nest hub 2nd gen shows info by itself

Muddi — Wed, 12 Jul 2023 21:16:35 GMT

Hello there,

I'm just checking in to make sure that you saw our responses. Please let us know if you still need our help, as we would be happy to answer any questions you may have.

Cheers,

Muddi

Re: Google nest hub 2nd gen shows info by itself

Muddi — Thu, 13 Jul 2023 21:46:12 GMT

Hi shaygus,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.

Cheers,

Muddi