topic Re: Australian release of nest hub app drawer. in Speakers and Displays

Australian release of nest hub app drawer.

AdamDelta — Tue, 25 Apr 2023 06:52:00 GMT

Any update on when Australia will be getting the app drawer feature. It has been in the us for a while now and I'd love to have this feature in Australia. At the moment my hubs are basically just glorified picture frames/kitchen timers.

Re: Australian release of nest hub app drawer.

Rockabillybob — Tue, 25 Apr 2023 13:35:17 GMT

Not received app drawer in UK either.

Re: Australian release of nest hub app drawer.

Princesss — Sat, 29 Apr 2023 18:28:12 GMT

Hey folks,

Thanks for visiting the Community.

Can someone provide a photo of the exact display you're getting on your Google Nest displays? Also, can you please provide the cast firmware version of it?

To check which firmware version you're on, follow these steps:

Make sure your mobile device or tablet is linked to the same account as your speaker or display.
Open the Google Home app .
Touch and hold your device's tile.
At the top right, tap Settings Device information.
Under "Technical information," find Cast firmware: X.XXX.XXXXX.

Looking forward to your responses.

Best,

Princess

Re: Australian release of nest hub app drawer.

AdamDelta — Sat, 29 Apr 2023 21:08:25 GMT

Not sure how to post photos, but here is the information for my 3 hubs.

Cast firmware: 1.68.353511
Cast firmware: 1.56.324896
Cast firmware: 1.68.353511

Re: Australian release of nest hub app drawer.

AdamDelta — Thu, 04 May 2023 08:30:41 GMT

This is exactly the kind of support I expected from Google. Should've bought and Alexa.

Re: Australian release of nest hub app drawer.

Princesss — Fri, 23 Jun 2023 20:19:19 GMT

Hi AdamDelta,

Sorry for the late response. I would like to follow up on this thread. Do you still happen to see the same results on the display? Let us know by responding to this thread.

Best,

Princess

Re: Australian release of nest hub app drawer.

AdamDelta — Fri, 23 Jun 2023 20:57:16 GMT

Yes. I have factory reset all hubs and still see the same results.

Re: Australian release of nest hub app drawer.

Princesss — Thu, 29 Jun 2023 15:00:13 GMT

Hi AdamDelta,

Thanks for confirming. Could you send us a photo of the exact display you're getting so we can check on it further?

Best,

Princess

Re: Australian release of nest hub app drawer.

AdamDelta — Fri, 30 Jun 2023 08:44:06 GMT

Re: Australian release of nest hub app drawer.

AdamDelta — Fri, 30 Jun 2023 08:45:53 GMT

Re: Australian release of nest hub app drawer.

Princesss — Wed, 05 Jul 2023 16:49:59 GMT

Hi AdamDelta,

Thanks for the photos you sent. Our team is already checking on this. I'll make sure to circle back to this thread as soon as we have some news to share.

Best,

Princess

Re: Australian release of nest hub app drawer.

Princesss — Thu, 13 Jul 2023 22:43:17 GMT

Hi there,

We can also try to join the Public preview in the Google Home app and see if this will resolve the issue. The Google Home app Public Preview is an external preview program, open to all, where you can join to get access to and give feedback on upcoming Google Home app features before they’re broadly available to Home app users.

Customers may join Public Preview to:

Receive announcements about new features of the Google Home app.
Get early access to new features before they’re released to everyone.
Provide feedback and suggest improvements to the Google Home app.

In the Home app , tap Settings .
Select Public Preview Join Public Preview.

Keep us posted once you notice any change on its behavior.

Best,

Princess

Re: Australian release of nest hub app drawer.

AdamDelta — Fri, 14 Jul 2023 23:37:32 GMT

I'm confused, is this a solution? Why would a preview program help, isn't this already a public update?

Re: Australian release of nest hub app drawer.

Princesss — Mon, 17 Jul 2023 22:45:31 GMT

Hi AdamDelta,

Our team is still looking into this. For now, you can try enrolling your device to the preview program to see if this would make any difference. Let us know if it works.

Best,

Princess

Re: Australian release of nest hub app drawer.

Princesss — Thu, 20 Jul 2023 22:55:48 GMT

Hey there,

I just want to make a follow up-- have you already tried enrolling to the preview program to see if this would make any changes?

Best,

Princess

Re: Australian release of nest hub app drawer.

AdamDelta — Sat, 22 Jul 2023 08:54:20 GMT

Yes. Enrolled but still no update.

Re: Australian release of nest hub app drawer.

AdamDelta — Wed, 16 Aug 2023 01:59:18 GMT

Bumping this thread as there is still no solution

Re: Australian release of nest hub app drawer.

AdamDelta — Mon, 11 Sep 2023 07:36:55 GMT

Hi princess, I'm still waiting for an update on this issue.