topic Re: Low volume casting audio compared to direct use of Google speaker in Speakers and Displays

Low volume casting audio compared to direct use of Google speaker

DFM — Mon, 12 Jun 2023 14:35:41 GMT

When I use the Google Home app and "cast my audio" to any speaker (1st generation, 2nd generation, Nest Mini) the volume is much lower than if I just play the same audio directly from the speaker.

Even if I set the volume to 100%, the volume is lower if casting instead of commanding the speaker to play the music.

This happens with Spotify, and Google Assistant. For example, if I play music on my phone (Pixel 5a) and use the Google Home app to cast my audio, the volume is low, although it's on 100%. But instead if I use the Spotify app, or say "Hey Google, play music", or any other app, the volume is loud, at 100%.

In summary, the Google Home app audio casting is too low compared to doing to the same directly from any other app, or by using voice commands.

EDIT: I've been using these speakers and apps since 2019, and this is the first time the sound is low when casting. This didn't occur before. Current Google Home app version I'm using is 3.1.1.15

Re: Low volume casting audio compared to direct use of Google speaker

wrennjb — Mon, 26 Jun 2023 00:50:40 GMT

Confirming broadcast audio isn't as loud as when asking Google to play a song

Re: Low volume casting audio compared to direct use of Google speaker

Juni — Sat, 01 Jul 2023 20:33:14 GMT

Hi folks,

Thanks for reaching out and for the details you've shared. You can both try to reboot your Nest speakers and observe if it makes a difference. For DFM, reinstalling the Google Home app might also help. You can also try using another phone to isolate this.

Keep me posted.

Regards,

Juni

Re: Low volume casting audio compared to direct use of Google speaker

Juni — Tue, 04 Jul 2023 21:03:38 GMT

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know, as we would be happy to answer any questions you may have.

Thanks,

Juni

Re: Low volume casting audio compared to direct use of Google speaker

Juni — Wed, 05 Jul 2023 21:22:19 GMT

Hello there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.

Best,

Juni