topic Re: Broadcast is broken in Speakers and Displays

Broadcast Suddenly Not Working at All

buddha673 — Fri, 07 Jul 2023 23:47:41 GMT

Broadcast is not working from any of my home devices or from my phone. I'll say broadcast, it will ask for the message, I'll speak the message and it will then say it doesn't understand, saying "to broadcast on your home devices just tell me the message" and no matter what I say it keeps doing this. On the hub unit it, it will then display "broadcast message" as an option of things it can do but when I select it it still says it doesn't understand. All devices are on the same wifi. Everything seems normal. Very strange.

Broadcast Issues

jmallentn — Thu, 29 Jun 2023 12:31:01 GMT

Is anyone else having broadcasting issues with their devices? I've already restarted them but today when I said "Hey Google, broadcast dinner time", My Nest Hubs and Hub Maxes displayed "Dinner Time" on the screens with animations, but no sound. I checked the volume on them and they're all turned up about half way so should have sound.

Re: Broadcast Issues

Dan_A — Thu, 06 Jul 2023 18:22:16 GMT

Hi jmallentn,

This is not the experience we want you to have; let us help you. A few questions: aside from your Nest Hub Max, which Nest speakers are we working with? Is it a Nest Hub or Nest Hub (2nd Gen)? When did your issue begin? Were there any recent changes made? Are your devices

It would help a lot if you could do a sequential reboot first:

Unplug the power cord of your router, followed by your Nest speakers.
Plug them back in after 3 minutes.
Restarting your phone might also help.
Make sure all devices are on the same Wi-Fi network.
Make sure they're signed in to the same Google Account(s) as the originating device.

For more information about broadcasting, see this helpful guide: Broadcast voice messages to Google Nest or Home devices.

Keep us posted.

Best,

Dan

Google Assistant and Google Home lost ability to Broadcast

Timtime — Fri, 07 Jul 2023 00:47:57 GMT

Google Home App and Google Assistant are no longer able to broadcast, Why? This is one of the most important features to my wife and I. Every time Google performs an update I lose a feature, very frustrating and there’s no longer a customer service number so you can’t talk to anybody…

Re: Google Assistant and Google Home lost ability to Broadcast

MplsCustomer — Fri, 07 Jul 2023 23:11:56 GMT

@Timtime

Curious. We can still broadcast from the Google Home app and from one of our Nest Hubs. We are in the U.S.

Re: Google Assistant and Google Home lost ability to Broadcast

vipinverma — Fri, 07 Jul 2023 22:26:14 GMT

I am also encountering this issue since yesterday (apac region). Broadcast link is available on my iPhone, but it doesn't broadcast, it asks me to say a message but then doesn't broadcast. Another Android Phone even don't have Broadcast option. Indeed frustrating.

Re: Broadcast Suddenly Not Working at All

michaeljbrown — Sat, 08 Jul 2023 03:52:08 GMT

We are having exactly the same problem, it's driving us insane! It's been happening for a couple of days now.

Re: Broadcast Suddenly Not Working at All

Bloomix — Sat, 08 Jul 2023 04:35:25 GMT

Same here! I have been troubleshooting and nothing works. Its so frustrating.

Google Home will not broadcast at all

MCWalters — Sat, 08 Jul 2023 06:30:41 GMT

None of my Home devices are broadcasting. Was working 3 days ago. No changes to wi-fi or devices setup. When I say "Okay, Google. Broadcast." I can get my Nest speakers to initialize and ask "What's the message?" But when I speak my message, it says "To broadcast on your home devices just tell me the message." When I speak my message again, it says "Sorry, I don't understand" and stops listening.

We have 6 speaks/hubs throughout the house. They are all doing this. My phone's Google Assistant is also failing. I've tried rebooting devices, unplugging and plugging back in, but no change. Any ideas?

Re: Google Home will not broadcast at all

William729 — Sat, 08 Jul 2023 10:28:29 GMT

Same here.

Re: Google Home will not broadcast at all

MplsCustomer — Sat, 08 Jul 2023 14:09:23 GMT

@MCWaltersand @William729

I've seen a couple of other posts like this in the lasts couple of days. Broadcast is still working for us in Minnesota in the USA. The customer in one of the other posts said they were in APAC. I wonder whether this is happening only in certain countries or regions.

Re: Broadcast Suddenly Not Working at All

buddha673 — Sat, 08 Jul 2023 14:17:37 GMT

It's just me. My wife can still broadcast. I tried retraining my assistant to recognize my voice and still nothing. It does recognize me because I ask it my name and it knows it's me.

Cannot broadcast suddenly

Xaviorin — Sat, 08 Jul 2023 16:47:21 GMT

About 2 days ago my Nest Hub stopped allowing me to broadcast. When it says "What's the message" I say the message, the screen shows my message on screen but it responds with "To broadcast a message just say the message".

No matter what I do this is the response and it does not broadcast. Has always worked until now.

All devices are on the same wifi network, I even factory reset the device, let it update, and tried again with the same results.

Additionally now all of my home mini speakers are acting the same way.

What do I do?

Re: Cannot broadcast suddenly

Xaviorin — Sat, 08 Jul 2023 16:50:01 GMT

I'm realizing this is also happening on my phone as I use to be able to broadcast to all my home devices from my job on mobile data. Broadcast seems to be broken everywhere