topic Re: Google assistant no longer plays my radio station in Speakers and Displays

Google assistant no longer plays my radio station

ChicagoMe — Thu, 27 Apr 2023 14:58:47 GMT

I hope I chose the right categories? I use Google Assistant on a Sonos speaker. It SAYS it’ll “play WBEZ on TuneIn” but then it is silent. I have unplugged/rebooted but that didn’t help. I see there was a problem with TineIn awhile back. Is there one now also? If not, what steps will fix this on my end, as I need this function daily.

Re: Google assistant no longer plays my radio station

Muddi — Wed, 03 May 2023 04:50:59 GMT

Hello ChicagoMe,

Thanks for reaching out to the Google Nest Community and sorry for the delayed response.

To confirm, do you have a Google Home/Nest device that has the same issue? Are you able to listen to other radio providers? Please note that we have very limited support on third party speakers with built-in Google Assistant like Sonos. If rebooting your speaker and router did not work, I suggest that you reach out with Sonos for additional steps.

Cheers,

Muddi

Re: Google assistant no longer plays my radio station

ChicagoMe — Wed, 03 May 2023 14:53:45 GMT

Thank you. I already did so and So is reports a “major outage” with Google Assistant, which has yet to be remedied.

Re: Google assistant no longer plays my radio station

Juni — Fri, 07 Jul 2023 21:05:59 GMT

Hi ChicagoMe,

Sorry for the delay. I just wanted to follow up to see if you still need our help. Please let us know, as we would be happy to answer any questions you may have.

Thanks,

Juni

Re: Google assistant no longer plays my radio station

Princesss — Tue, 11 Jul 2023 00:04:08 GMT

Hey there,

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.

Best,

Princess

Re: Google assistant no longer plays my radio station

ChicagoMe — Tue, 11 Jul 2023 15:26:32 GMT

Thanks. It turned out to be an outtage with Google Assistant. It's since been restored (but took a few weeks).

Re: Google assistant no longer plays my radio station

Muddi — Tue, 11 Jul 2023 21:01:25 GMT

Hi ChicagoMe,

Perfect! We're to hear that your issue was resolved. It looks like we can consider this one complete, so I will lock the thread shortly unless I can help out with anything else.

Cheers,

Muddi