topic Re: Broadcast feature missing from Google home app in Speakers and Displays

Broadcast feature missing from Google home app

GerardPCS — Thu, 22 Jun 2023 21:10:45 GMT

The broadcast feature is missing from my Google home app. It was there previously because I used to use it. How do I get it back?

Broadcast Not Showing In Favorites

Luke9 — Tue, 20 Jun 2023 03:21:40 GMT

I cannot get the broadcast shortcut to show up. SOMEtimes I can get it to show up by unchecking the box, force closing, relaunching, checking the box, force closing, and relaunching. The next time I open I have to do this again. Now this isn't even working.

I have this issue on multiple devices (pixel 6, Samsung tablet, and Chromebook)

I had this issue in the public preview, and left it over this issue. It seems to have not been resolved.

I've also cleared storage and the cache with no change.

Any suggestions would be appreciated.

Re: Broadcast feature missing from Google home app

MplsCustomer — Thu, 22 Jun 2023 21:17:29 GMT

@GerardPCS

If you're using the new version of the Google Home app, you can edit your "Favorites" and add "Broadcast" to your favorites.

Re: Broadcast feature missing from Google home app

GerardPCS — Sun, 25 Jun 2023 08:40:26 GMT

I did that. I can see broadcast in the list. It's already ticked. I unticked it and ticked it again, force closed the app, restarted it and it's still not there.

Re: Broadcast feature missing from Google home app

MplsCustomer — Sun, 25 Jun 2023 13:50:03 GMT

@GerardPCS

Strange. You could try contacting Support (https://support.google.com/googlenest/gethelp). Perhaps it's a bug in the Android version, or some other defect. After selecting "Broadcast", it appears under Favorites in our iOS version.

Re: Broadcast feature missing from Google home app

LovelyM — Tue, 27 Jun 2023 17:37:55 GMT

Hello everyone,

I appreciate the assistance, @MplsCustomer.

@GerardPCS, thanks for posting. Please share your country, phone's model and Google Home app version with us so we can look into this for you.

Best,
Lovely

Re: Broadcast feature missing from Google home app

GerardPCS — Tue, 27 Jun 2023 20:11:57 GMT

Hi, I am in the United Kingdom, the phone is a Poco M4 pro operating android 12 the Google home app version is 3.2.1.7

Re: Broadcast feature missing from Google home app

StraySheep — Wed, 28 Jun 2023 17:47:43 GMT

I have the same problem in the redesigned google home app. The broadcast feature is check in the favorites, but still does not show up.

Tried check and uncheck and check again, still doesn't show up.

Cleared cache and app data, then open google home app again, check the broadcast feature in favorites and still the broadcast button does not show up.

Re: Broadcast feature missing from Google home app

MplsCustomer — Wed, 28 Jun 2023 18:09:28 GMT

@StraySheep

Are you on Android or iOS? (It works for us on iOS.)

Re: Broadcast feature missing from Google home app

StraySheep — Thu, 29 Jun 2023 19:01:45 GMT

Android, Google pixel 7

Re: Broadcast feature missing from Google home app

LovelyM — Thu, 29 Jun 2023 21:33:18 GMT

Hey folks,

Please try changing your phone's Region and Language to US/English US as a workaround. Reboot your device afterwards and check if the Broadcast icon is still not showing up. You may also uninstall and reinstall the Google Home app and see if that helps.

Cheers,
Lovely

Re: Broadcast Not Showing In Favorites

mo_elalfy — Sat, 01 Jul 2023 10:50:25 GMT

same problem with me

Re: Broadcast feature missing from Google home app

Dan_A — Sun, 02 Jul 2023 21:50:25 GMT

Hey there,

I wanted to follow up and see if you still needed help. Please let me know if you still have any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Kind regards,

Dan

Re: Broadcast feature missing from Google home app

GerardPCS — Mon, 03 Jul 2023 01:51:59 GMT

Hi, yes I do. The issue is still not resolved.

Re: Broadcast feature missing from Google home app

mo_elalfy — Tue, 04 Jul 2023 07:07:49 GMT

I have the same problem, The issue is still not resolved.

Re: Broadcast feature missing from Google home app

Marlow — Mon, 10 Jul 2023 15:47:01 GMT

Same problem here

Re: Broadcast feature missing from Google home app

Muddi — Mon, 10 Jul 2023 18:59:26 GMT

Hey folks,

Chiming in, have you tried the steps suggested by @Lovely_M28? Also, have you tried using a different phone/tablet?

Cheers,

Muddi

Re: Broadcast feature missing from Google home app

Wibbit337 — Tue, 11 Jul 2023 05:27:04 GMT

Same problem here. I'm in Texas. Interestingly, I have 2 houses right now with different versions of speakers. The one with the mesh/speaker system still shows broadcast in my favorites.

Re: Broadcast feature missing from Google home app

Marlow — Tue, 11 Jul 2023 05:56:57 GMT

Mmm, that is interesting, my office location that only has a display and a speaker has the broadcast function. Where as home location doesn't. The home has several speakers & displays, WiFi mesh, thermostat and other compatible devices for lights and plug sockets.

Re: Broadcast feature missing from Google home app

GerardPCS — Tue, 11 Jul 2023 09:18:51 GMT

I'm not confident that a solution is forthcoming.