topic Re: Google mini won't turn on/off lights until after 3 tries in Speakers and Displays

Google mini won't turn on/off lights until after 3 tries

christina1012 — Fri, 07 Jul 2023 06:58:37 GMT

When asked to turn on/off lights, Google will say "there's been an error, try again in a few seconds" or "sorry there's been a glitch". I will ask three times and on the third time, Google will finally kick into gear. Any helps?

Re: Google mini won't turn on/off lights until after 3 tries

Alex_S — Tue, 11 Jul 2023 13:44:40 GMT

Hey christina1012,

I know how it feels when something isn’t working the way it should. Let’s further look into it.

A few questions: what’s the make of your smart lights? Can you control them in the Google Home app just fine? Are they working properly if you use Google Assistant on your phone for voice commands?

Warmly,
Alex

Re: Google mini won't turn on/off lights until after 3 tries

Alex_S — Fri, 14 Jul 2023 14:03:44 GMT

Hi there,

I'm jumping in to ensure everything is good here. Have you seen my previous response? Let us know of the answers so we could take a closer look at them.

Kind regards,
Alex

Re: Google mini won't turn on/off lights until after 3 tries

Alex_S — Sat, 15 Jul 2023 14:28:26 GMT

Hey christina1012,

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Regards,
Alex