topic Google Nest Mini Dropping of Home in Speakers and Displays

Google Nest Mini Dropping of Home

Dave81 — Fri, 21 Jul 2023 08:36:15 GMT

Nest Mini drops wifi either 2.4Ghz or 5GHz after a few days. I have trouble shot the hell out of this, factory reset, changed wifi channels, and router settings as per in these forums. I can get it to connect and stay online, but after 3 - 5 it randomly drops off. When I try to discover or reconnect it takes ages. I have moved it to various locations in the house to see if router issue, including putting it next to router. Same thing happens. Anyone got any good ideas?

Re: Google Nest Mini Dropping of Home

Dave81 — Tue, 25 Jul 2023 02:58:13 GMT

Bump as no response

Re: Google Nest Mini Dropping of Home

Alex_S — Tue, 25 Jul 2023 15:49:18 GMT

Hi Dave81,

Thanks for visiting the Google Nest Community. Looks like you already tried most of the troubleshooting steps we have. Try these next steps:

Change the DNS address of your router to 8.8.8.8 and 8.8.4.4
Reboot your router, unplug it for 2 minutes > Plug back in.
Once the router is up, reboot your Google Nest Mini. Unplug it for a minute > Plug back in.

Let me know how it goes.

Kind regards,
Alex

Re: Google Nest Mini Dropping of Home

Alex_S — Fri, 28 Jul 2023 15:56:50 GMT

Hi there,

I wanted to follow up and see if you are still in need of any help. Have you had the chance to try the suggestion above? If yes, how is it?

Best,
Alex

Re: Google Nest Mini Dropping of Home

Alex_S — Sat, 29 Jul 2023 17:12:14 GMT

Hey there,

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Thanks,
Alex

Re: Google Nest Mini Dropping of Home

Dave81 — Sat, 29 Jul 2023 22:41:36 GMT

Hi Alex, I have made the changes, and waiting to see how it goes

Re: Google Nest Mini Dropping of Home

Muddi — Sun, 30 Jul 2023 14:20:37 GMT

Hey Dave81,

Chiming in, we will keep the thread open to monitor your devices. Please let us know if you experience any issues, so we can proceed with the next steps.

Cheers,

Muddi

Re: Google Nest Mini Dropping of Home

Muddi — Wed, 02 Aug 2023 20:20:21 GMT

Hi there,

How is your device now? Have you experienced any issues in the past few days?

Cheers,

Muddi

Re: Google Nest Mini Dropping of Home

Muddi — Sun, 06 Aug 2023 20:57:16 GMT

Hello Dave81,

Just bumping this up to make sure that you've seen our responses. Please be aware that this thread will be automatically locked after a certain period of inactivity. If you have any further questions or concerns in the future, please don't hesitate to create a new thread. Feel free to reach out anytime.

Cheers,

Muddi