topic Re: Google Home Mini not turning on/off my device with voice assitant in Speakers and Displays

Google Home Mini not turning on/off my device with voice assitant

Willyv10 — Sun, 23 Jul 2023 19:08:33 GMT

A few weeks ago everything was working fine when I say: "Ok Google, turn on lamp" but now it does nothing. I reset my Google Home Mini and my wifi outlet, reconnect to Google and nothing seems to work.

Re: Google Home Mini not turning on/off my device with voice assitant

Alex_S — Sat, 29 Jul 2023 18:02:54 GMT

Hi Willyv10,

I know how it feels when something isn’t working the way it should. Let’s further look into it. A few questions: what’s the make of your lamp? Can you manually control it from its native app and the Google Home app? Is it assigned in a room within the Google Home app?

I’ll look forward to your response.

Regards,
Alex

Re: Google Home Mini not turning on/off my device with voice assitant

Alex_S — Tue, 01 Aug 2023 18:06:58 GMT

Hi there,

Checking in — have you seen my previous response? Let us know the answer so we could take a closer look at them.

Best,
Alex

Re: Google Home Mini not turning on/off my device with voice assitant

Alex_S — Wed, 02 Aug 2023 18:55:48 GMT

Hey there,

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Thanks,
Alex