topic Re: Continued Conversation in Speakers and Displays

Continued Conversation

Luckydawg — Wed, 16 Aug 2023 22:15:15 GMT

I want to turn of continued conversation on all my devices in Google home. I know where to go in the app to do it but only 2 of my 4 devices show up. Please help me turn off this annoying feature before I end up throwing all of them in the trash.

Re: Continued Conversation

MplsCustomer — Wed, 16 Aug 2023 23:27:21 GMT

@Luckydawg

Are all of your Google Nest devices in the same Google Nest "home/structure"? This is all I can find:

https://support.google.com/assistant/answer/9249169

Re: Continued Conversation

Luckydawg — Thu, 17 Aug 2023 00:52:49 GMT

Yes. I only have one home connected to my account.

Re: Continued Conversation

Luckydawg — Thu, 17 Aug 2023 00:57:25 GMT

And the one in the kitchen still has continued conversation but it is turned off. I have 2 more that don't even show up

Re: Continued Conversation

Lavmoon — Thu, 17 Aug 2023 03:13:07 GMT

This is an ongoing problem. Most of us are having the issue where continued conversation is turned off and yet our speakers and displays keep listening for a reply. This is a bug since the last update and you are right it renders everything useless. There is a long thread about the mini lights continuously flashing.

Re: Continued Conversation

Luckydawg — Thu, 17 Aug 2023 13:04:43 GMT

I hope they fix it soon because there's always someone speaking in my house. When I ask Google to turn on a light it will pick up someone in the background and start play some random music or video. I like the ease in which I can turn this or that on/off but I'm starting to really dislike the displays and speakers.

Re: Continued Conversation

Lavmoon — Thu, 17 Aug 2023 14:11:27 GMT

I'm sure a community specialist will suggest things like resetting the devices. Deleting and re-adding to the home (this may be good for the devices not showing). But I am going to say check your settings for your voice recording and set it to not keep. If you are using broadcast, going to each device and telling them to stop afterward will clear the listening for awhile (total PITA). Some have posted that using their phones to start the broadcast has had anticipated results without messing up the system but this seems like it doesn't really help the issue.

Re: Continued Conversation

Dan_A — Tue, 22 Aug 2023 19:50:23 GMT

Hi folks,

@Luckydawg, @Lavmoon, this is not the experience we want you to have; let us help you. A few questions: which Nest speakers are we working with? When did your issue begin? Were there any recent changes made?

It would help a lot if you could do a sequential reboot first:

Unplug the power cord from your router, followed by your Nest speakers.
Plug them back in after 3 minutes.
Restarting your phone might also help.
Make sure all devices are on the same Wi-Fi network and frequency for you to be able to access the settings and disable "Continued Conversations".

Also, if there are Home Members added to your Google Home, let’s remove them for now and see if the behavior persists. See the steps below:

Open the Google Home app Google Home app.
If you have more than one home, tap Favorites . At the top, select the home you want to edit.
Tap Settings .
Under the home name, tap the profile icons of home members.
Select the profile icon of the home member you want to remove.
At the top right, tap Remove Remove.

If the issue persists, you can revert your Nest speakers to their default settings by doing a factory reset and setting them back up. Follow the steps in this link: Factory reset Google Nest or Home speakers or displays.

Let us know how it goes.

Thanks for helping, MplsCustomer!

Best,

Dan

Re: Continued Conversation

Lavmoon — Tue, 22 Aug 2023 20:33:33 GMT

Hey Dan,

Please see the mini lights constantly flashing thread to see how wide spread this issue is with no solutions working. It is from the last update. I have a mix of Gen 1 and 2 minis and a hub. I know this is only part of luckydawgs issue but it is a major issue.

Re: Continued Conversation

Luckydawg — Tue, 22 Aug 2023 22:09:03 GMT

I finally done the factory reset on all my devices and now I can turn it off. Kind of a pain but it worked.

Re: Continued Conversation

Dan_A — Sun, 27 Aug 2023 20:05:34 GMT

Hello there,

@Luckydawg, we’re glad that you're able to work this out, and we thank you for providing us with the steps you took to get things resolved.

@Lavmoon, have you tried the factory reset steps provided above? If so, how was it?

We're looking forward to your response.

Regards,

Dan

Re: Continued Conversation

Lavmoon — Sun, 27 Aug 2023 22:37:10 GMT

Dan,

Thanks for checking in. They apparently did get the issue fixed finally.

Re: Continued Conversation

Dan_A — Sun, 27 Aug 2023 23:49:51 GMT

Hey there Lavmoon,

Perfect! As we've got our resolution here, we're going to mark this thread as resolved. Feel free to create a new one if you have more questions or other concerns in the future.

Cheers,

Dan