Hearing static when using aux on Google Max speaker

Glennmarsh20 — Sun, 03 Sep 2023 03:24:19 GMT

Hello,

This issue just started happening. I have had the Google Home Max speaker for four years. I use it to play audio from my Samsung tv. I had to purchase an optical audio cord and converter to connect the devices. The speaker works totally fine when I cast audio from my phone. However, the aux will not work. I can’t hear any audio coming from the tv, only static. How do you solve this issue?

Re: Hearing static when using aux on Google Max speaker

Alex_S — Wed, 06 Sep 2023 12:24:01 GMT

Hi Glennmarsh20,

Thanks for posting—let's further look into this. Have you used a different aux stereo 3.5 mm. (⅛ inch) cable to your Google Home Max? If not, give it a try. Also, try to put Google Home Max in different placements:

Horizontal placement: If the Home Max is placed horizontally, it outputs stereo sound. Most music is produced in stereo. Use this placement for a wider soundstage.
Vertical placement: If the Home Max is placed vertically, it outputs mono sound.

Let me know how it goes.

Regards,
Alex

topic Re: Hearing static when using aux on Google Max speaker in Speakers and Displays

Hearing static when using aux on Google Max speaker

Re: Hearing static when using aux on Google Max speaker