topic Re: Disable YouTube Music from playing videos in Speakers and Displays

Disable YouTube Music from playing videos

CMact — Thu, 17 Aug 2023 05:52:10 GMT

I've seen a number of threads about this, but no actual fix and then the thread gets closed. How can I stop my nest hub from playing videos on YouTube music when I ask for a song. For example saying 'Hey Google, play [song name] on YouTube Music' results in the nest hub playing the video, not just the song. I have videos switched off on the android app, but can't find an equivalent option in the Home app or on the nest hub itself.

Re: Disable YouTube Music from playing videos

Muddi — Mon, 21 Aug 2023 20:49:48 GMT

Hello CMact,

Thanks for reaching out. I know how challenging it is when you're having issues playing music on your Google Nest Hub. Let's try to get to the bottom of this. A few questions: when did the issue start? Do you experience the same issue when playing music from the native app? Do you have a premium account?

Let's toggle the option to disable playing videos on YouTube Music:

Open the YouTube Music app and ensure you're signed in to your account.
Tap your profile icon in the top-right corner of the screen and select Settings.
Tap Playback and restrictions and toggle Don't play music videos on.

Let us know how it goes.

Cheers,

Muddi

Re: Disable YouTube Music from playing videos

CMact — Wed, 23 Aug 2023 22:16:18 GMT

Hello,

I think this started a month or 2 ago maybe. Do you mean if I play music on my phone and cast to the device? In that instance it does not play videos. Or at least it didn't when I tested, this is not the usual way I play music on my nest/home speakers. I do have premium and I have already chosen the option to not play music videos on the YouTube Music app. Also your instructions are out of date, the option lives here now: Settings > Data Savings > Don't play music videos.

Re: Disable YouTube Music from playing videos

Princesss — Thu, 24 Aug 2023 04:45:27 GMT

Hi CMact,

I appreciate all your effort in trying some steps. Let's perform a complete reset on your Google Nest speaker and see if this would make any difference. Here's an article on how to perform a complete reset.

Factory reset Google Nest or Home speakers or displays

Let me know how it goes.

Best,

Princess

Re: Disable YouTube Music from playing videos

CMact — Fri, 25 Aug 2023 00:05:10 GMT

I will try that and let you know.

Re: Disable YouTube Music from playing videos

Princesss — Fri, 25 Aug 2023 00:35:01 GMT

Hello there,

Sure thing! I'll keep this thread open and we'll wait for your update.

Best,

Princess

Re: Disable YouTube Music from playing videos

CMact — Sat, 26 Aug 2023 08:26:58 GMT

I have done a factory reset and the issue persists.

Re: Disable YouTube Music from playing videos

Princesss — Tue, 29 Aug 2023 18:42:39 GMT

Hello CMact,

We appreciate all your efforts. We'd be happy to take a look into this for you. Please fill out this form with all the needed information then let me know once done.

Best,

Princess

Re: Disable YouTube Music from playing videos

Princesss — Tue, 05 Sep 2023 18:51:31 GMT

Hi there,

Checking in-- have you had the chance to fill out form? Let us know once you're done so we can check it.

Best,

Princess

Re: Disable YouTube Music from playing videos

CMact — Wed, 06 Sep 2023 23:29:01 GMT

I had not filled out the form, but in the past few days with no other change to settings it seems to have stopped playing videos. Perhaps a server side fix, given multiple people have been having this problem? I'll update if it happens again.

Re: Disable YouTube Music from playing videos

Princesss — Thu, 07 Sep 2023 17:24:49 GMT

Hi CMact,

Thanks for updating us. Glad to know that it's working now. Please keep on monitoring your device's behavior and if you noticed any changes, feel free to respond to this thread.

Best,

Princess

Re: Disable YouTube Music from playing videos

CMact — Tue, 12 Sep 2023 10:05:44 GMT

I spoke to soon, this issue has started again. When I say 'play some music' it plays a mix of audio tracks and music videos on YouTube Music.

Re: Disable YouTube Music from playing videos

Princesss — Tue, 12 Sep 2023 21:16:45 GMT

Hi CMact,

Sorry to hear about. Let's keep on monitoring this issue as updates are gradually being rolled out.

Best,

Princess

Re: Disable YouTube Music from playing videos

Princesss — Wed, 13 Sep 2023 20:15:04 GMT

Hello there,

I've seen that you have been assisted via email. I'll consider this post as complete and let's continue working on that channel so we can assist you further. Feel free to start a new topic anytime you need assistance with your Nest devices and the Community would gladly lend a hand.

Best,

Princess

Re: Disable YouTube Music from playing videos

CMact — Wed, 13 Sep 2023 21:27:46 GMT

In case anyone else has the same issue and finds this thread. The discussion was moved to email, but the gist of that was just 'we are always rolling out updates and hope they fix the issue', so no concrete fix still.

Re: Disable YouTube Music from playing videos

Thandy2099 — Thu, 14 Sep 2023 01:06:36 GMT

Thanks for updating the thread. I too am very annoyed by this change.

Re: Disable YouTube Music from playing videos

AmyPNC — Mon, 18 Sep 2023 03:00:42 GMT

It is happening to me now since maybe yesterday and it's annoying me to no end. I am about to cancel my premium membership because the only reason I had it was to stop hearing the videos play on my speakers.

They have till Oct 7th to fix it or I will go to another music app.

Re: Disable YouTube Music from playing videos

CMact — Mon, 18 Sep 2023 03:14:22 GMT

Yes, I've also noticed it being a lot more aggressive this past week. Before it might be every 3rd of 4th song would be a video, now it seems to have switched, it'll play 3 or 4 videos back to back before getting to just a song.

Separately, but I'll put it here anyway, i'm finding it harder to play specific songs lately, across all of my speakers. 'Play [specific song] by [artist]' frequently results in 'Playing music by [Artist]', not the specific song, sometimes I get more success in just saying 'Play [specific song]' and not mentioning the artist at all, but that isn't always an options if it's not a unique title, as it will play the wrong song.

Re: Disable YouTube Music from playing videos

AmyPNC — Mon, 18 Sep 2023 05:03:58 GMT

Yep it's been doing that too saying it can't find the song. It's definitely being awful and super glitchy. Be nice if they just told us what was going on

Re: Disable YouTube Music from playing videos

Bri1231 — Sat, 23 Sep 2023 14:51:08 GMT

This problem is terribly annoying. I've been a Google Play Music subscriber since it was launched. When I tell my nest hub to play music, it plays music videos. But I have the videos blocked (via Digital Wellbeing settings on Goggle Assistant). So the video doesn't play, it simply shows a freeze frame of the video and says video playback is blocked. So that's no the problem.

The problem is: the algorithm for their auto-generated music video playlist is - honestly - terrible. I was just listening to music (videos) in my kitchen and the same song played 3 times within 20min.

I WANT TO PLAY MUSIC ON MY NEST HUB VIA YOUTUBE MUSIC - not music videos.

Give us a TOGGLE! Just like my YouTube Music Android app.

I'm not leaving. I'm just frustrated.

Clearly this is a problem, Google.

Fix it fast.