topic Re: "Sorry it looks like the stream is currently unavailable" when trying to play sleep sounds in... in Speakers and Displays

"Sorry it looks like the stream is currently unavailable" when trying to play sleep sounds in routin

burkhartpm — Sun, 25 Jun 2023 03:05:57 GMT

I have long had a bedroom routine that turned off all lights and ended with a custom Assistant action of "play the sound of rain on bedroom speaker". For years this has worked without fail (well, except for the well known annoying chattiness of the Assistant, even at night, telling me each thing it was doing or could not do).

With the new update, this no longer works. Instead, when it gets to that step, it says "sorry it looks like the stream is currently unavailable", and plays nothing. I've had to add a special sleep sounds step, but that only plays for one hour rather than through the night like the previous action. (I know some people don't like the all night sounds, but we do and have become really used to it.) Can you please fix this?

Re: "Sorry it looks like the stream is currently unavailable" when trying to play sleep so

laflavor — Wed, 28 Jun 2023 14:37:16 GMT

We've run into this same problem for the past couple of weeks. Now instead of nice relaxing rain sounds that helps keep the kids asleep, we get a loud "Sorry, it looks like the stream is currently unavailable," which wakes them up. It keeps saying that at 8:30 every night even after I disabled the routine. I'm furious.

Re: "Sorry it looks like the stream is currently unavailable" when trying to play sleep so

Biggsyboi — Fri, 30 Jun 2023 02:35:30 GMT

Similar issue here, except it only says that if I try manually tell one speaker to play on a different speaker.

If I do it on a routine, it just says nothing, and if I manually start the routine, it says "got it" and then plays nothing.

In fact, if I have something playing on the target speaker and I try run the routine to play even the same thing as what it's already playing, it stops the playback.

Re: "Sorry it looks like the stream is currently unavailable" when trying to play sleep so

Juni — Sat, 01 Jul 2023 20:32:14 GMT

Hi folks,

Thanks for reaching out. I know how it feels when something isn’t working as it should; let me help. What Nest speaker or display do you own? What steps have you taken so far? Try to reboot your Wi-Fi router, and once the network is back up, do the same thing to your Nest speaker or display.

Let me know how it goes.

Regards,

Juni

Re: "Sorry it looks like the stream is currently unavailable" when trying to play sleep so

Juni — Tue, 04 Jul 2023 20:58:52 GMT

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know, as we would be happy to answer any questions you may have.

Thanks,

Juni

Re: "Sorry it looks like the stream is currently unavailable" when trying to play sleep so

laflavor — Wed, 05 Jul 2023 01:01:19 GMT

I appreciate you following up. It's a nest mini 1st Gen. I've rebooted the router. I've tried adjusting the action wording. It's currently, "play relaxing rain sounds for ten hours." That worked for years. It works if I just say it to the speaker, but not if it's part of a routine.

Re: "Sorry it looks like the stream is currently unavailable" when trying to play sleep so

Biggsyboi — Mon, 10 Jul 2023 01:40:58 GMT

I have a Home Max, 1 Home Mini, 2 Nest Minis, and 2 Nest Audios.

The routine I have, is "Play white noise noises on L and J's Mini" - This routine used to work. If I speak this command to a different speaker, that's when I get told "The stream isn't available". If the abovementioned speaker is already playing white noise noises, saying this command to another speaker STOPS the playback on the target speaker.

Re: "Sorry it looks like the stream is currently unavailable" when trying to play sleep so

Tpp — Sat, 15 Jul 2023 11:39:49 GMT

Seriously, I know you have a script, but multiple people are having this problem - it can't be an issue of their wifi router, or any of the other things that you recommended.

What everyone has in common is that their ***Google*** device no longer functions the way it used to.

Re: "Sorry it looks like the stream is currently unavailable" when trying to play sleep so

Tpp — Tue, 25 Jul 2023 11:16:03 GMT

It's still a problem.

Re: "Sorry it looks like the stream is currently unavailable" when trying to play sleep so

Juni — Thu, 27 Jul 2023 21:19:23 GMT

Hi folks,

Understood. Try the factory reset. This erases all your personalized settings and restores the factory default settings. It won’t automatically reconnect to WI-Fi, and you’ll need to set it up again. Check out this link for more information about it.

Best,

Juni

Re: "Sorry it looks like the stream is currently unavailable" when trying to play sleep so

Tpp — Sat, 29 Jul 2023 20:01:22 GMT

I have three nest speakers in my house.

None of those three can remotely start white noise on another speaker anymore.

There is no way that all three of them need to be factory reset to fix this problem.

I have already factory reset one of them, and that did not fix the problem.

Re: "Sorry it looks like the stream is currently unavailable" when trying to play sleep so

Biggsyboi — Sun, 30 Jul 2023 00:57:48 GMT

Same for me. Already been told to factory reset my entire set up for another problem where it didn't resolve it. Repetitive factory resets are unfortunately not fixing the problem.

Re: "Sorry it looks like the stream is currently unavailable" when trying to play sleep so

Linking — Sat, 05 Aug 2023 05:36:41 GMT

I have same issue everyone else is describing. Can we please get this fixed??

Re: "Sorry it looks like the stream is currently unavailable" when trying to play sleep so

XIPro1452000IX — Thu, 17 Aug 2023 06:09:19 GMT

Google doesn't necessarily fix things they just let things naturally break, and when they do break they "sunset" it. Or they just pretend that never existed in the first place.

Re: "Sorry it looks like the stream is currently unavailable" when trying to play sleep so

Tpp — Thu, 17 Aug 2023 12:15:35 GMT

I'm convinced that at least half of the problems with their speakers can be traced back to the Sonos lawsuit, and Google's intransigent attitude.

Meanwhile, "play white noise on relaxing sounds" which used to be the only way to get 12 hours of white noise, no longer works.

"Play white noise" does, and runs for 12 hours, now.

Re: "Sorry it looks like the stream is currently unavailable" when trying to play sleep sounds in...

Muddi — Fri, 08 Sep 2023 22:29:26 GMT

Hey everyone,

It's been some time since this thread was updated. Does anyone here need assistance?

Cheers,

Muddi

Re: "Sorry it looks like the stream is currently unavailable" when trying to play sleep so

Tpp — Fri, 08 Sep 2023 23:26:48 GMT

No one has been given any solution, other than the completely useless recommendations of rebooting, every single one of their Google Nest speakers, rebooting their router, rebooting their cable modem, etc, etc, etc, ad nauseam.

IT'S STILL A PROBLEM.

Re: "Sorry it looks like the stream is currently unavailable" when trying to play sleep so

Biggsyboi — Sat, 09 Sep 2023 01:05:33 GMT

I think everybody does. Unless you're saying this bug has been rectified?

Re: "Sorry it looks like the stream is currently unavailable" when trying to play sleep sounds in...

Muddi — Sat, 09 Sep 2023 19:04:21 GMT

Hey folks,

To confirm, have you tried removing and re-adding the action on the routine? Also, what is the current firmware version of your device and the Google Home app installed on your phone?

Cheers,

Muddi

Re: "Sorry it looks like the stream is currently unavailable" when trying to play sleep so

Linking — Sat, 09 Sep 2023 19:29:32 GMT

Thanks for caring. That didn't work. Neither did rebooting. HOWEVER a work around: if I say "play white noise" to my speaker it works. "Play white noise on [speaker name]" still does not work. For me, that's fine but annoying.