topic Re: Nest Hub mini 2nd Gen beta program error in Speakers and Displays

Nest Hub mini 2nd Gen beta program error

Kunjan343 — Wed, 27 Sep 2023 14:37:58 GMT

I have recently tried updating my Google Nest Hub Mini 2nd Gen to preview program, but every time I tried to apply an update it keeps getting stuck at the loading screen. Please guide me if this is a known issue.

Re: Nest Hub mini 2nd Gen beta program error

Kunjan343 — Wed, 27 Sep 2023 15:13:00 GMT

I already made sure that I have a device that is eligible for the preview program. The device doesn't load to the home screen after applying the latest update, instead showing a gray background with the Google icon in the middle.

Re: Nest Hub mini 2nd Gen beta program error

Alex_S — Sat, 30 Sep 2023 19:00:09 GMT

Hello Kunjan343,

Thanks for visiting the Google Nest Community. Kindly check the cast firmware version and the Software/Fuchsia version of your Google Nest Hub 2nd gen. Swipe up from the bottom of its screen > Settings > Device information. Also, are you using a dual-band router? If yes, on which band is your Google Nest Hub 2nd gen connected?

Regards,
Alex

Re: Nest Hub mini 2nd Gen beta program error

Kunjan343 — Sun, 01 Oct 2023 16:06:26 GMT

After a couple of clean wipes, it did start working on its own. Thank you for the support.

Re: Nest Hub mini 2nd Gen beta program error

Muddi — Sun, 01 Oct 2023 22:36:20 GMT

Hello Kunjan343,

Sweet! We're glad to know that the issue is now resolved. Feel free to update the thread if you have any new issues, updates, or just a discussion topic.

Cheers,

Muddi