topic Re: Error 83902 message in Speakers and Displays

Error 83902 message

Battybill — Sat, 14 Oct 2023 03:55:30 GMT

Hi…

I was having a few minor issues with my ‘home’ speakers. I have a Nest Hub Max, 2 x Max speakers, 3 Home speakers and 5 minis around my house. In the past I have rested them and re-connected them all and all was good.

I reset all the devices this morning and now I am getting the kGSKErrorDomain error - 83902.

reading other posts I have checked the language on my phone, Google assistant and google home all are on USA English.

i tried using a new google account and home - still get same error message, so now nothing works.

any suggestions greatly appreciated

I get to the connect to wifi step successfully the error occurs when i click next (the Google Assistant step)

Re: Error 83902 message

RT72 — Sun, 15 Oct 2023 03:47:35 GMT

Have the same issue with all my devices, and I cant get them fixed. I keep getting this silly error and no more Google Nest is our home. For all the devices, have removed the account and recreated a new Home account, none of them so far has been successful, hence. I think Google has an outage or something weird is going on!

Re: Error 83902 message

Battybill — Sun, 15 Oct 2023 04:12:03 GMT

I have been on a chat with Google for over an hour - nothing they suggested has worked. Now am waiting to hear from a “senior investigator”, hope they can sort this out - I have 11 devices all with the same error message. I can connect to my wifi - the error comes with the next step, connecting to Google Assistant.

Re: Error 83902 message

RT72 — Sun, 15 Oct 2023 04:29:07 GMT

Hi Battybill . The same in here watched all the videos and community messages. Still struggling to link my devices.

Re: Error 83902 message

Battybill — Sun, 15 Oct 2023 08:22:46 GMT

Hi RT72… I got hold of an old Android phone, downloaded Google Home - logged in and was able to get past the error and instal everything. I then i just went back to the iOS as the Android phone had a crap battery and was able to organise everything and all works perfectly now.

Re: Error 83902 message

Alex_S — Tue, 17 Oct 2023 15:44:59 GMT

Hi everyone,

Thanks for sharing the resolution you found, Battybill. Kindly send feedback about this, and we'll ensure that we learn from it to be able to deliver a better experience in the future.

RT72, do you have another phone or an Android device you can use just for the initial set-up?

Regards,
Alex