topic Re: Google Next and speakers keep playing wrong play list in Speakers and Displays

Google Next and speakers keep playing wrong play list

Kotawolf — Tue, 17 Oct 2023 16:16:44 GMT

Well, opening a new topic as they keep locking the topics on this subject.

I am using Google Music to hold my music.

I tell it to play.. "Keith's List" and it will repeatedly play Tobi Keith play list instead of my play list.
The Nest devices have been rebooted several times. The internet provider was changed for other reasons, but the issue just keeps getting worse.

I made a new play list called "my relaxation" and when I tell it to "Play my relaxation play list", it comes back and says playing relaxing music on youtube. It ignores my YouTube Music play lists far too often.

I found several other threads on this issue, one was just two weeks ago, but it is locked down to where I can't respond to it.

Re: Google Next and speakers keep playing wrong play list

Princesss — Sat, 21 Oct 2023 22:31:36 GMT

Hi Kotawolf,

Thanks for posting in the Community.

Right now, Google Nest speakers only support the following music providers:

YouTube Music and YouTube Music Premium*
Spotify and Spotify Premium*
Apple Music*
Pandora and Pandora Premium (US only)*
Deezer (Premium and Family)

Some of these providers may be unavailable in your region. Contact the provider to check their availability where you live, or explore the music providers available with Google Assistant.

You may also try saying this command, "OK Google, play <name of playlist> from my library".

Let me know how it goes.

Best,

Princess

Re: Google Next and speakers keep playing wrong play list

Kotawolf — Sun, 22 Oct 2023 02:49:31 GMT

Google Music, is YouTube Music....

So I am contacting their provider.

"You may also try saying this command, "OK Google, play <name of playlist> from my library"."

I've tried this a dozen times in the last week and it keeps on playing Tobi Keith play lists instead.

Re: Google Next and speakers keep playing wrong play list

Bobdylan55 — Thu, 26 Oct 2023 14:12:42 GMT

@Princesss I am having the exact same issue but with Spotify Premium. In addition, it works fine on Amazon devices, soooo....

Re: Google Next and speakers keep playing wrong play list

Kotawolf — Tue, 31 Oct 2023 12:03:11 GMT

@Princesss- Still no answer or recommendations?
This is getting worse. This morning, I can't get my speakers to play more then three songs without them just stopping. My list is just over 70 songs and I can only play three?

We could really use a fix to this.

Re: Google Next and speakers keep playing wrong play list

Princesss — Tue, 31 Oct 2023 18:48:35 GMT

Hello folks,

Thanks for all the additional details you've shared. We'd be happy to take a look into this for you. Please fill out our Contact Us Form with all the needed information then let me know once done.

Best,

Princess

Re: Google Next and speakers keep playing wrong play list

Kotawolf — Tue, 31 Oct 2023 21:34:07 GMT

Form submitted.

Re: Google Next and speakers keep playing wrong play list

Princesss — Thu, 02 Nov 2023 15:02:14 GMT

Hello Kotawolf,

Thanks — we got your form and we've escalated it over to our higher level of support for further review. Please keep an eye on your inbox as someone will get back in touch with you soon.

Best,

Princess