topic Re: Google Assiatant has stopped responding to all voice commands in Speakers and Displays

Re: Google Assiatant has stopped responding to all voice commands

Haydos96 — Sat, 04 Nov 2023 06:04:05 GMT

Same issue i am having, When i use they "Hey Google" command i get the Lights light up however am met with the response of "sorry something is not right, please try again in a few minutes or try restarting the device. Alternatively you can try trouble shooting through the google home App".

I have the google nest wifi system and only has only started happening in the last month. I have tried completely factory resting my system as well as creating a whole new wifi setup, no fix. the app is also all of a sudden very slow and often take a while to load all my devices, some times even tell me to retry and connect.

The strangest part is if i use the "hey google" command 3-4 times consecutively it will work, like it all of a sudden connects, then 15 minutes later the error starts all over again.

Not very impressed.

Re: Google Assiatant has stopped responding to all voice commands

Javoto17 — Mon, 06 Nov 2023 18:29:58 GMT

Same here

Re: Google Assiatant has stopped responding to all voice commands

Juni — Wed, 15 Nov 2023 16:36:13 GMT

Hi folks,

Thank you for letting us know about your Nest speaker concern. I'm committed to providing you with excellent customer service and will do everything I can to help you resolve this issue. A few questions: What Nest speaker or display are we working with? What is the distance between your Nest Wi-Fi router and your Nest speaker or display? Is this isolated to just one or multiple devices? Have you been experiencing Wi-Fi connectivity issues recently?

I look forward to your responses.

Regards,

Juni