topic Re: Customer Service in Subscriptions and Services

Customer Service

Lissethe — Thu, 08 Feb 2024 22:45:41 GMT

Is there a customer service number I can call? My camera and doorbell are both offline and I cannot find a number.

Re: Customer Service

MplsCustomer — Fri, 09 Feb 2024 00:31:38 GMT

Google Nest does not publish a support number. You have to do this to contact Support:

1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.

Re: Customer Service

Jenelyn_O — Mon, 12 Feb 2024 00:04:47 GMT

Hi folks,

Thanks for checking it with us. I just want to check if you managed to get in touch with our support by following the guide MplsCustomer provided above. Please let us know if you still have questions or concerns, as we'll be willing to help.

For additional reference, you can visit Fix Nest camera or doorbell Wi-Fi connection issues.

I appreciate your input, @MplsCustomer.

Best,

Jenelyn