topic Re: Replace 2 dropcams in Subscriptions and Services

Replace 2 dropcams

Kathypepper4 — Thu, 29 Feb 2024 18:16:01 GMT

I want to redeem my replacement for dropcam

Re: Replace 2 dropcams

Kathypepper4 — Thu, 29 Feb 2024 18:16:33 GMT

How about talking to human!!!!

Re: Replace 2 dropcams

MplsCustomer — Thu, 29 Feb 2024 18:57:59 GMT

@Kathypepper4

Google Nest does not publish support phone numbers. To contact Support:

1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.

Re: Replace 2 dropcams

Jenelyn_O — Thu, 29 Feb 2024 23:34:11 GMT

Hi folks,

Thanks for reaching out in the Google Nest Community forum. We'd like to check for options. Please fill out this form and let me know once you're done.

I appreciate the input, @MplsCustomer.

Best,

Jenelyn

Re: Replace 2 dropcams

zoeuvre — Thu, 07 Mar 2024 14:09:53 GMT

Hi Kathypepper4,

We've received your form—thanks for filling that out. Please keep an eye on your email, as someone from our team will reach out to you to assist you more. If you have questions or concerns in the future, feel free to start a new thread, and we'll be happy to help.

Regards,

Zoe

Re: Replace 2 dropcams

Lmarieweilert — Tue, 19 Mar 2024 03:01:55 GMT

Will they give us replacements for our older drop cams? I have two and wondering if you received any information. Thank you! Linda

Re: Replace 2 dropcams

Lance_L — Tue, 19 Mar 2024 18:29:46 GMT

Hey everyone,

@Lmarieweilert, I’d be glad to help you with this. When you get a chance, please fill out this form and let us know when you’re finished. We’ll have someone reach out to you via email from there.

Thanks for the help, MplsCustomer, Jenelyn, and Zoe.

All the best,

Lance

Re: Replace 2 dropcams

Lance_L — Thu, 21 Mar 2024 19:10:33 GMT

Hi folks,

@Lmarieweilert, we haven’t seen your form submission come through — were you able to access it alright? Let us know if you’re running into trouble or still need our help.

Regards,

Lance