topic Re: double billing in Subscriptions and Services

double billing

manuelc91 — Fri, 01 Mar 2024 11:58:39 GMT

how can i stop google from charging me double and get a refund?

Re: double billing

MplsCustomer — Fri, 01 Mar 2024 14:53:26 GMT

On the page below, there is a "Contact us" link under "Nest Aware Premier Care" that says you can "Get 24/7 access to Nest Aware Experts on the Nest Customer Care team. They’re available to answer questions, help you access features, and manage your subscription."

https://support.google.com/googlenest/answer/9233159

Re: double billing

Lance_L — Sun, 03 Mar 2024 13:20:28 GMT

Hello folks,

@manuelc91, thanks for posting in the Community. I wanted to check in and see if you still needed any help. Have you managed to contact our support team as suggested by MplsCustomer’s response above? If yes, how was it?

Also, you can check out this guide to learn more about managing your Nest Aware subscription.

Let me know if you have any questions.

I appreciate the help, MplsCustomer.

All the best,

Lance