topic Re: Account recovery in Subscriptions and Services

Account recovery

waqaruddin — Mon, 11 Mar 2024 15:22:06 GMT

Dear Google team

My phone recently got formated and I lost all my data after that day I'm trying to recover my account ######### but not able to.There are no such OTC options.

So please this is my request to Google team to recover my account #########

Any information you need further to help recover my account you can contact me #########

Re: Account recovery

MplsCustomer — Mon, 11 Mar 2024 16:03:03 GMT

@waqaruddin

Google is not likely to help you recover your account based on a post in this Google Nest community forum.

You could try Google's account recovery instructions:

https://support.google.com/accounts/answer/7682439

Re: Account recovery

Lance_L — Mon, 11 Mar 2024 16:58:38 GMT

Hey folks,

@waqaruddin, thanks for posting in the Google Nest Community. I’m sorry to hear that you’re having issues signing in to your account. While we don’t support retrieving your password, we've got your back and can guide you.

If you have a non-migrated Nest account, follow this guide to change or reset your Nest account password.
On the other hand, if you have a migrated Google account, our friends at the Google Account Help Community are the perfect folks to help you with it.

Thanks for the help, MplsCustomer.

Regards,

Lance