https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Bad-customer-service/m-p/605331#M11015 <P>I was sent an email yesterday, by a Google nest aware representative. She asked for a case number from my interaction with customer service, which I provided and attempted to reply to. The message came back as undelivered because the address I sent it to couldn’t be found. How the heck can we get help like this.</P> Tue, 12 Mar 2024 12:11:48 GMT Deadhed 2024-03-12T12:11:48Z https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Bad-customer-service/m-p/605331#M11015 <P>I was sent an email yesterday, by a Google nest aware representative. She asked for a case number from my interaction with customer service, which I provided and attempted to reply to. The message came back as undelivered because the address I sent it to couldn’t be found. How the heck can we get help like this.</P> Tue, 12 Mar 2024 12:11:48 GMT https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Bad-customer-service/m-p/605331#M11015 Deadhed 2024-03-12T12:11:48Z https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Bad-customer-service/m-p/605419#M11016 <P>Hi&nbsp;<a href="https://www.googlenestcommunity.com/t5/user/viewprofilepage/user-id/525034">@Deadhed</a>&nbsp;</P> <P>Ugh! What is the case number? I can ping one of the Community Specialists to see if they can dig into this for you.</P> <P>Jill</P> Tue, 12 Mar 2024 16:01:52 GMT https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Bad-customer-service/m-p/605419#M11016 JillG 2024-03-12T16:01:52Z