topic Re: Nest cam 1st gen wired in Subscriptions and Services

Nest cam 1st gen wired

Jme213 — Sat, 23 Mar 2024 12:49:48 GMT

I have 2 wired indoor 1st gen camera and they both stop working all a sudden... no light or anything works out of the blue.. I use different cords long with the original and nothing but it gets super hot... was wondering if you guys can help

Re: Nest cam 1st gen wired

MplsCustomer — Sat, 23 Mar 2024 17:54:19 GMT

@Jme213

To get help from us fellow customers, can you clarify what's going on with your power cords, and what's getting hot? I'm not sure what you mean by "I use different cords long with the original and nothing but it gets super hot".

Or you could try contacting Support:

1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.

Re: Nest cam 1st gen wired

Lance_L — Tue, 26 Mar 2024 17:55:36 GMT

Hello everyone,

@Jme213, thanks for reaching out to the Community. I’d like to check and see if you still need any help. Were you able to contact the support team as suggested by MplsCustomer above? If yes, how was it?

Keep me posted.

I appreciate your help, MplsCustomer.

Best,

Lance