https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/How-to-Get-Free-Replacement-for-My-Dropcam-Pro/m-p/609298#M11106 <P>seemed to work for me on the chat. They verified my camera online and are supposed to be sending me the offer code. <span class="lia-unicode-emoji" title=":crossed_fingers:">🤞</span></P> Thu, 28 Mar 2024 05:55:32 GMT Cckk1234 2024-03-28T05:55:32Z https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/How-to-Get-Free-Replacement-for-My-Dropcam-Pro/m-p/607946#M11073 <P>How do I get a free replacement for my Dropcam Pro?</P><P>By 4.8.2024 I want to have a security camera that works.</P> Thu, 21 Mar 2024 18:28:58 GMT https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/How-to-Get-Free-Replacement-for-My-Dropcam-Pro/m-p/607946#M11073 lbohen 2024-03-21T18:28:58Z https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/How-to-Get-Free-Replacement-for-My-Dropcam-Pro/m-p/608334#M11081 <P><SPAN>The Dropcam replacement offer went to customers whose Dropcams were active on a Nest Aware subscription a month before the April 8th 2023 offer, so the offer should have gone to the email attached to your Nest Aware subscription, assuming you had one at that time. In any case, to check if you're eligible, you'll need to contact the Google Nest support team directly.</SPAN></P> <OL> <LI style="font-weight: 400;" aria-level="1"><SPAN>Go to </SPAN><A href="https://support.google.com/googlenest/gethelp" target="_blank"><STRONG>Contact Us - Google Nest Help</STRONG></A></LI> <LI style="font-weight: 400;" aria-level="1"><SPAN>Select an appropriate product or category, type a brief description of the issue, then click Next.</SPAN></LI> <LI style="font-weight: 400;" aria-level="1"><SPAN>Click Other, then click Next step.</SPAN></LI> <LI style="font-weight: 400;" aria-level="1"><SPAN>In the Resources section, click Next step.</SPAN></LI> <LI style="font-weight: 400;" aria-level="1"><SPAN>Choose to get a phone call, call or chat with the team, depending on availability in your country.</SPAN></LI> </OL> Sat, 23 Mar 2024 14:55:16 GMT https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/How-to-Get-Free-Replacement-for-My-Dropcam-Pro/m-p/608334#M11081 David_K 2024-03-23T14:55:16Z https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/How-to-Get-Free-Replacement-for-My-Dropcam-Pro/m-p/609298#M11106 <P>seemed to work for me on the chat. They verified my camera online and are supposed to be sending me the offer code. <span class="lia-unicode-emoji" title=":crossed_fingers:">🤞</span></P> Thu, 28 Mar 2024 05:55:32 GMT https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/How-to-Get-Free-Replacement-for-My-Dropcam-Pro/m-p/609298#M11106 Cckk1234 2024-03-28T05:55:32Z https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/How-to-Get-Free-Replacement-for-My-Dropcam-Pro/m-p/612217#M11158 <P>How long does it take to process the "completed suggested form" for a replacement for a second drop cam camera ?</P><P>Frank</P> Tue, 09 Apr 2024 13:38:05 GMT https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/How-to-Get-Free-Replacement-for-My-Dropcam-Pro/m-p/612217#M11158 sue01 2024-04-09T13:38:05Z