topic Some dropcam pro still working after April 8 in Subscriptions and Services https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Some-dropcam-pro-still-working-after-April-8/m-p/612626#M11169 <P><BR />Some dropcam pro still working after April 8, 2024. Some are not functioning.&nbsp;</P><P>what’s the status to get these cameras replaced?</P> Thu, 11 Apr 2024 10:50:45 GMT artlam 2024-04-11T10:50:45Z Some dropcam pro still working after April 8 https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Some-dropcam-pro-still-working-after-April-8/m-p/612626#M11169 <P><BR />Some dropcam pro still working after April 8, 2024. Some are not functioning.&nbsp;</P><P>what’s the status to get these cameras replaced?</P> Thu, 11 Apr 2024 10:50:45 GMT https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Some-dropcam-pro-still-working-after-April-8/m-p/612626#M11169 artlam 2024-04-11T10:50:45Z Re: Some dropcam pro still working after April 8 https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Some-dropcam-pro-still-working-after-April-8/m-p/612673#M11174 <P><a href="https://www.googlenestcommunity.com/t5/user/viewprofilepage/user-id/469537">@artlam</a>&nbsp;</P><P>If you had active Dropcams on a Nest Aware subscription when Google Nest made its announcement a year ago (<A href="https://www.googlenestcommunity.com/t5/Blog/An-update-for-our-Nest-Secure-Dropcam-and-Works-with-Nest-Users-and/ba-p/391449" target="_blank">https://www.googlenestcommunity.com/t5/Blog/An-update-for-our-Nest-Secure-Dropcam-and-Works-with-Nest-Users-and/ba-p/391449</A>), you should have received an email in April 2023 with a camera replacement offer.</P><P>You could try contacting <STRONG>Support</STRONG>:</P><P>1. Go to <A href="https://support.google.com/googlenest/gethelp" target="_blank" rel="noopener noreferrer">https://support.google.com/googlenest/gethelp</A>.<BR />2. Select a category/product family, and type in a brief description of the issue, then click "<STRONG>Next</STRONG>".<BR />3. Click "<STRONG>Other</STRONG>", then click "<STRONG>Next step</STRONG>".<BR />4. Under "<STRONG>Resources</STRONG>", just click "<STRONG>Next step</STRONG>". (Clicking one of the listed links will bring up a Help page page.)<BR />5. Under "<STRONG>Contact options</STRONG>", choose to get a <STRONG>phone call</STRONG> or <STRONG>chat</STRONG> with the team, depending on availability in your country.</P> Thu, 11 Apr 2024 15:44:20 GMT https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Some-dropcam-pro-still-working-after-April-8/m-p/612673#M11174 MplsCustomer 2024-04-11T15:44:20Z