https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Doorbell-camera/m-p/617619#M11271 <P><a href="https://www.googlenestcommunity.com/t5/user/viewprofilepage/user-id/13395">@panch75</a>&nbsp;</P><P>Unfortunately, Google Nest does not call customers based on posts in this forum, and their forum guidelines prohibit personal info like phone numbers, so they usually delete phone numbers.</P><P>Perhaps you're getting charged for a 1st gen Nest Aware subscription, as well as for a 2nd gen Nest Aware Plus subscription, judging from the amounts. &nbsp;But that's just a guess.</P><P>I'd suggest again using the "Contact us" link under "Nest Aware Premier Care" that I pointed to on your other post.</P><P>Good luck; I'm just another Google Nest customer.</P> Fri, 03 May 2024 21:07:48 GMT MplsCustomer 2024-05-03T21:07:48Z https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Doorbell-camera/m-p/617614#M11270 <P>Was I charged double? Once on January 14 for $ 80.00 and on January 15 in amount of &nbsp;$ 150.00 please advise I was charged for one year and 150.. for 15 months? Is that correct? I am so confused .’please reply me at # with your answer..</P> Fri, 03 May 2024 19:51:18 GMT https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Doorbell-camera/m-p/617614#M11270 panch75 2024-05-03T19:51:18Z https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Doorbell-camera/m-p/617619#M11271 <P><a href="https://www.googlenestcommunity.com/t5/user/viewprofilepage/user-id/13395">@panch75</a>&nbsp;</P><P>Unfortunately, Google Nest does not call customers based on posts in this forum, and their forum guidelines prohibit personal info like phone numbers, so they usually delete phone numbers.</P><P>Perhaps you're getting charged for a 1st gen Nest Aware subscription, as well as for a 2nd gen Nest Aware Plus subscription, judging from the amounts. &nbsp;But that's just a guess.</P><P>I'd suggest again using the "Contact us" link under "Nest Aware Premier Care" that I pointed to on your other post.</P><P>Good luck; I'm just another Google Nest customer.</P> Fri, 03 May 2024 21:07:48 GMT https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Doorbell-camera/m-p/617619#M11271 MplsCustomer 2024-05-03T21:07:48Z