https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/wrongful-charges/m-p/618013#M11288 <P><a href="https://www.googlenestcommunity.com/t5/user/viewprofilepage/user-id/546049">@dmcintie</a>&nbsp;</P><P>You could try the "<EM><STRONG>Contact us</STRONG></EM>" link under "<EM><STRONG>Nest Aware Premier Care</STRONG></EM>" on the page below to "<EM>Get 24/7 access to Nest Aware Experts on the Nest Customer Care team. They’re available to answer questions, help you access features, and manage your subscription.</EM>"&nbsp; When you get to the "<STRONG>Resources</STRONG>" page, do not select any of the suggested Help links; just click on "<STRONG>Next step</STRONG>" to get to the contact options page.</P><P><A href="https://support.google.com/googlenest/answer/9233159" target="_blank">https://support.google.com/googlenest/answer/9233159</A></P> Mon, 06 May 2024 14:11:14 GMT MplsCustomer 2024-05-06T14:11:14Z https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/wrongful-charges/m-p/618009#M11287 <P>Refund</P> Mon, 06 May 2024 13:44:14 GMT https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/wrongful-charges/m-p/618009#M11287 dmcintie 2024-05-06T13:44:14Z https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/wrongful-charges/m-p/618013#M11288 <P><a href="https://www.googlenestcommunity.com/t5/user/viewprofilepage/user-id/546049">@dmcintie</a>&nbsp;</P><P>You could try the "<EM><STRONG>Contact us</STRONG></EM>" link under "<EM><STRONG>Nest Aware Premier Care</STRONG></EM>" on the page below to "<EM>Get 24/7 access to Nest Aware Experts on the Nest Customer Care team. They’re available to answer questions, help you access features, and manage your subscription.</EM>"&nbsp; When you get to the "<STRONG>Resources</STRONG>" page, do not select any of the suggested Help links; just click on "<STRONG>Next step</STRONG>" to get to the contact options page.</P><P><A href="https://support.google.com/googlenest/answer/9233159" target="_blank">https://support.google.com/googlenest/answer/9233159</A></P> Mon, 06 May 2024 14:11:14 GMT https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/wrongful-charges/m-p/618013#M11288 MplsCustomer 2024-05-06T14:11:14Z https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/wrongful-charges/m-p/618030#M11289 <P>Hi&nbsp;<a href="https://www.googlenestcommunity.com/t5/user/viewprofilepage/user-id/546049">@dmcintie</a>&nbsp;</P> <P>You'll need to reach out to support directly as&nbsp;<a href="https://www.googlenestcommunity.com/t5/user/viewprofilepage/user-id/2102">@MplsCustomer</a>&nbsp;posted. Hope that helps.</P> Mon, 06 May 2024 16:31:39 GMT https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/wrongful-charges/m-p/618030#M11289 JillG 2024-05-06T16:31:39Z