topic Re: Nest aware double charge in Subscriptions and Services https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Nest-aware-double-charge/m-p/621388#M11361 <P>They are literally ignoring my emails asking for updates from&nbsp;<SPAN>Case ID 5-0352000036227</SPAN></P> Fri, 17 May 2024 18:42:55 GMT hslsurfer 2024-05-17T18:42:55Z Nest aware double charge https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Nest-aware-double-charge/m-p/617573#M11269 <P>I migrated my nest aware as Google recommended. But then they never cancelled my original plan. I didn't catch it for almost a year as it was billed as almost the same name. I've been trying to get my refund for over 3 months now and finally the support just ignores my emails and my case goes missing. It's about time to get a class action lawsuit started because this clearly is an ongoing issue with numerous other individuals as well.&nbsp;</P> Fri, 03 May 2024 15:29:01 GMT https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Nest-aware-double-charge/m-p/617573#M11269 hslsurfer 2024-05-03T15:29:01Z Re: Nest aware double charge https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Nest-aware-double-charge/m-p/618297#M11313 <P>Similar situation, just posted too, double billed for legacy May 1, 2023 and May 1, 2024. My legacy subscription still hasn't been cancelled after several calls. I wish there is a form of recourse. Most frustrating experience.</P> Wed, 08 May 2024 00:09:16 GMT https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Nest-aware-double-charge/m-p/618297#M11313 datascience 2024-05-08T00:09:16Z Re: Nest aware double charge https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Nest-aware-double-charge/m-p/621388#M11361 <P>They are literally ignoring my emails asking for updates from&nbsp;<SPAN>Case ID 5-0352000036227</SPAN></P> Fri, 17 May 2024 18:42:55 GMT https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Nest-aware-double-charge/m-p/621388#M11361 hslsurfer 2024-05-17T18:42:55Z Re: Nest aware double charge https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Nest-aware-double-charge/m-p/624052#M11407 <P>They just got back to me and told me they can't refund more than a few months back. This is completely unacceptable.</P> Sun, 02 Jun 2024 15:48:17 GMT https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Nest-aware-double-charge/m-p/624052#M11407 hslsurfer 2024-06-02T15:48:17Z