topic Re: I cannot access footage and I pay for Nest aware in Subscriptions and Services https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/I-cannot-access-footage-and-I-pay-for-Nest-aware/m-p/622746#M11375 <P><a href="https://www.googlenestcommunity.com/t5/user/viewprofilepage/user-id/553156">@CandD</a>&nbsp;</P><P>What happens when you try to access your video history with Google Nest's instructions?</P><P>In the Google <STRONG>Home app</STRONG>, if applicable:</P><P><A href="https://support.google.com/googlenest/answer/10904254" target="_self">https://support.google.com/googlenest/answer/10904254</A></P><P>In the Google <STRONG>Nest app</STRONG>, if applicable:</P><P><A href="https://support.google.com/googlenest/answer/9208447" target="_self">https://support.google.com/googlenest/answer/9208447</A></P><P>What happens when you try to access your video history on either the <STRONG>home.nest.com</STRONG> or <STRONG>home.google.com</STRONG> websites, as applicable?</P><P>Are your cameras in the same Google Nest "<EM>home/structure</EM>" as your Nest Aware subscription?</P> Sat, 25 May 2024 21:06:12 GMT MplsCustomer 2024-05-25T21:06:12Z I cannot access footage and I pay for Nest aware https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/I-cannot-access-footage-and-I-pay-for-Nest-aware/m-p/622732#M11374 <P>I have best aware but cannot access my footage?? Anyone else have this issue?&nbsp;</P> Sat, 25 May 2024 19:12:42 GMT https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/I-cannot-access-footage-and-I-pay-for-Nest-aware/m-p/622732#M11374 CandD 2024-05-25T19:12:42Z Re: I cannot access footage and I pay for Nest aware https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/I-cannot-access-footage-and-I-pay-for-Nest-aware/m-p/622746#M11375 <P><a href="https://www.googlenestcommunity.com/t5/user/viewprofilepage/user-id/553156">@CandD</a>&nbsp;</P><P>What happens when you try to access your video history with Google Nest's instructions?</P><P>In the Google <STRONG>Home app</STRONG>, if applicable:</P><P><A href="https://support.google.com/googlenest/answer/10904254" target="_self">https://support.google.com/googlenest/answer/10904254</A></P><P>In the Google <STRONG>Nest app</STRONG>, if applicable:</P><P><A href="https://support.google.com/googlenest/answer/9208447" target="_self">https://support.google.com/googlenest/answer/9208447</A></P><P>What happens when you try to access your video history on either the <STRONG>home.nest.com</STRONG> or <STRONG>home.google.com</STRONG> websites, as applicable?</P><P>Are your cameras in the same Google Nest "<EM>home/structure</EM>" as your Nest Aware subscription?</P> Sat, 25 May 2024 21:06:12 GMT https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/I-cannot-access-footage-and-I-pay-for-Nest-aware/m-p/622746#M11375 MplsCustomer 2024-05-25T21:06:12Z