topic Re: Video in Subscriptions and Services

Video

Erik2 — Mon, 03 Jan 2022 23:59:31 GMT

How can I review old videos from my nest cámara, I remember I can review videos before, but now I can’t? Can someone please help me or maybe I’m doing something wrong in the settings? Thank you

Re: Video

MAG1 — Tue, 04 Jan 2022 06:54:05 GMT

did you have a one month free trial and now time is up for the free. if so i think it reverts to 3hr history.

Re: Video

Brad — Mon, 10 Jan 2022 19:49:12 GMT

Hey there,

I am sorry to hear that you are having this issue! Do you currently have an active Nest Aware subscription? If not, that would be why you do not have the option any longer.

Here is a great link on how Nest Aware works and how to subscribe, and here is a link on how to manage your subscription.

Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Video

aatienza — Fri, 22 Apr 2022 05:25:26 GMT

Hey folks,

Thanks for visiting the Community.

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. Feel free to submit another post, and provide as many details as possible so that others can lend a hand.

Thanks,

Archie