topic Re: Nest Aware Coverage in Subscriptions and Services

Nest Aware Coverage

PMacOC — Sun, 07 Jul 2024 12:59:44 GMT

I recently purchased a Nest Aware subscription to cover the 4 Nest Cameras i have in 2 homes all part of my Google Home account. It appears I only have recordings on 1 camera and nothing on the other 3. Is that all the coverage i get for my money, or did i set this up incorrectly?

Re: Nest Aware Coverage

MplsCustomer — Sun, 07 Jul 2024 14:45:13 GMT

@PMacOC

A Nest Aware or Nest Aware Plus subscription covers all Google Nest cameras and doorbells in the same Google Nest "home/structure" on the same Wi-Fi network.

For 1st gen cameras and doorbells, if you go to the camera in the Google Nest app and go to Settings | Nest Aware, what does it say? Under Settings, is Video recording turned on?

For 2nd gen cameras and doorbells, if you go to the camera in the Google Home app and go to Settings | Video | Video history, which option is checked? Under Settings | Video | Seen events, do you have recording enabled for any events?

Re: Nest Aware Coverage

PMacOC — Wed, 10 Jul 2024 12:30:10 GMT

Thanks I’ll try that.