topic Re: Renewal issues in Subscriptions and Services

Renewal issues

rreinieris — Mon, 05 Aug 2024 21:24:40 GMT

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

Re: Renewal issues

cwilliamsangree — Mon, 05 Aug 2024 23:50:18 GMT

Its so sad that I to have to find an alternative, I spoke with a rep today to ask for the $30 difference in the form of a credit since I been with them from day 1. Then he proceeds to give me crap about the changes. I'm like no, y'all are not offering a single thing new, 0 new features. Greed at its finest!!

Re: Renewal issues

MplsCustomer — Tue, 06 Aug 2024 00:04:40 GMT

@rreinieris

Google Nest notified us in September 2023 that the Nest Aware Plus subscription would increase from $120/year to $150/year when annual subscriptions renewed in or after November 2023. (We got our email notification on Sept. 1, 2023.)

We don't like price increases either, but this is the first increase for Nest Aware Plus since the plan was started in 2019.

Re: Renewal issues

cwilliamsangree — Tue, 06 Aug 2024 00:37:45 GMT

Then there will be a second increase, then 3rd, so on and so forth. They are not providing anything new, so its ok for companies to just raise the price because they feel like it.