https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Nest-Aware-Plus-Subscription/m-p/651879#M11873 <P>I signed up for Nest Aware plus in August and paid the full year fee of $150.00. It is not working. How do get this resolved?&nbsp;</P> Sat, 26 Oct 2024 18:08:19 GMT MangoldB 2024-10-26T18:08:19Z https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Nest-Aware-Plus-Subscription/m-p/651879#M11873 <P>I signed up for Nest Aware plus in August and paid the full year fee of $150.00. It is not working. How do get this resolved?&nbsp;</P> Sat, 26 Oct 2024 18:08:19 GMT https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Nest-Aware-Plus-Subscription/m-p/651879#M11873 MangoldB 2024-10-26T18:08:19Z https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Nest-Aware-Plus-Subscription/m-p/651918#M11875 <P><a href="https://www.googlenestcommunity.com/t5/user/viewprofilepage/user-id/609805">@MangoldB</a>&nbsp;</P><P>How do you mean "it is not working"?</P><P>What happens if you use these instructions to a chess your history?</P><P class="lia-indent-padding-left-30px">Google Nest app: <A href="https://support.google.com/googlenest/answer/9208447" target="_blank">https://support.google.com/googlenest/answer/9208447</A></P><P class="lia-indent-padding-left-30px">Google Home app: <A href="https://support.google.com/googlenest/answer/10904254" target="_blank">https://support.google.com/googlenest/answer/10904254</A></P><P>If you have 2nd gen cameras, do you have recording turned on in the Google <STRONG>Home app</STRONG>?</P><P>Is your Nest Aware Plus subscription in the same Google Nest "<EM>home/structure</EM>" as your camera(s)?</P> Sat, 26 Oct 2024 21:21:07 GMT https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Nest-Aware-Plus-Subscription/m-p/651918#M11875 MplsCustomer 2024-10-26T21:21:07Z