topic Re: Nest Aware Subscription in Subscriptions and Services

Nest Aware Subscription

PKlegalTeam — Sun, 03 Nov 2024 01:10:42 GMT

Looking to get refunded for an inflated unauthorized nest aware charge to my credit card, that was charged on behalf of a camera that is no longer supported. Getting someone on the phone is near impossible. Please inform me how this can be promptly corrected. Service to be terminated and refund to be issued.

Re: Nest Aware Subscription

cifuentesj — Mon, 04 Nov 2024 01:59:44 GMT

Hi @PKlegalTeam,

I'm sorry to hear about the situation you're experiencing, and I understand you're looking for a refund for a transaction on your credit card for half of your cameras that is no longer supported. To assist you better. You can get a hold of our support team by filling out this form, and they can take a deeper look at your specific situation.

Please make sure you leave your community thread and community username. Once you've completed the form, please let me know. This will allow us to investigate the issue further and find a solution.

Please keep me posted.

Warm regards,

Jeremy.

Re: Nest Aware Subscription

cifuentesj — Tue, 05 Nov 2024 23:32:54 GMT

Hello @PKlegalTeam, we haven’t seen your form submission come through - were you able to access it alright? Let us know if you’re running into trouble or still need our help.

Warm regards,

Jeremy.