topic Subscription issue with Nest Aware in Subscriptions and Services

Subscription issue with Nest Aware

101317 — Wed, 06 Nov 2024 19:49:17 GMT

I have had Nest cameras for some time one of the cameras was no longer working, help from Nest or Google was non-existent. I switched to Ring cameras almost a year ago. Ring has support Nest/Google seems to avoid giving support, there is no one to speak with. I receive a charge for the renewal of the Nest/Google system which I haven't used for a year but Google makes it impossible to cancel my subscription. Should i check with the FCC?

Re: Subscription issue with Nest Aware

GBD — Thu, 07 Nov 2024 18:48:38 GMT

How you would cancel your subscription would depend on what version of Nest Aware you have. If your cameras were setup using a Google account and monitored via the Google Home app or if you have had migrated your Nest account to Google, you would go here. https://store.google.com/subscriptions

If your cameras were setup using a Nest account and monitored via the Nest app and you haven't migrated your account to Google, I believe you would go here https://home.nest.com/login