https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Subscriptions/m-p/654084#M11904 <P>Hi&nbsp;<a href="https://www.googlenestcommunity.com/t5/user/viewprofilepage/user-id/612397">@CrisGuerra</a>,</P> <P>&nbsp;</P> <P>Thanks for posting here in the community. I'm sorry to hear your video history disappeared&nbsp;on your Nest Camera. I'm happy to help!</P> <P>&nbsp;</P> <P>To better understand the situation, I'd like to ask a few questions:</P> <P>&nbsp;</P> <UL> <LI>When did the inconvenience start?</LI> <LI>Do you have an active Nest Aware subscription? <UL> <LI>If so, What kind of subscription do you have?</LI> </UL> </LI> </UL> <P>&nbsp;</P> <P>In the meantime, let's check this tip:</P> <P>&nbsp;</P> <UL> <LI><STRONG>Check Your Internet Connection:</STRONG> Ensure your Wi-Fi is stable. A weak connection can disrupt video recording and uploading.</LI> </UL> <P>&nbsp;</P> <P>Keep me posted.</P> <P>&nbsp;</P> <P>Best regards,</P> <P>&nbsp;</P> <P>Melany</P> Wed, 06 Nov 2024 21:29:28 GMT gmelanymelissa 2024-11-06T21:29:28Z https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Subscriptions/m-p/653470#M11897 <P>My camera history disappeared&nbsp;</P> Sun, 03 Nov 2024 12:44:29 GMT https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Subscriptions/m-p/653470#M11897 CrisGuerra 2024-11-03T12:44:29Z https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Subscriptions/m-p/654084#M11904 <P>Hi&nbsp;<a href="https://www.googlenestcommunity.com/t5/user/viewprofilepage/user-id/612397">@CrisGuerra</a>,</P> <P>&nbsp;</P> <P>Thanks for posting here in the community. I'm sorry to hear your video history disappeared&nbsp;on your Nest Camera. I'm happy to help!</P> <P>&nbsp;</P> <P>To better understand the situation, I'd like to ask a few questions:</P> <P>&nbsp;</P> <UL> <LI>When did the inconvenience start?</LI> <LI>Do you have an active Nest Aware subscription? <UL> <LI>If so, What kind of subscription do you have?</LI> </UL> </LI> </UL> <P>&nbsp;</P> <P>In the meantime, let's check this tip:</P> <P>&nbsp;</P> <UL> <LI><STRONG>Check Your Internet Connection:</STRONG> Ensure your Wi-Fi is stable. A weak connection can disrupt video recording and uploading.</LI> </UL> <P>&nbsp;</P> <P>Keep me posted.</P> <P>&nbsp;</P> <P>Best regards,</P> <P>&nbsp;</P> <P>Melany</P> Wed, 06 Nov 2024 21:29:28 GMT https://www.googlenestcommunity.com/t5/Subscriptions-and-Services/Subscriptions/m-p/654084#M11904 gmelanymelissa 2024-11-06T21:29:28Z