topic Best Aware Subscription in Subscriptions and Services

Best Aware Subscription

Paddy2me — Sun, 09 Jan 2022 16:42:59 GMT

I have had a Google Nest Video doorbell on my home for a couple years and have been paying for the Aware subscription. I added another doorbell, but it isn’t covered by my current subscription.

is the Nest Aware Subscription per device, per user, per house? I cannot find the terms and conditions which describe it or access to add an Aware subscription for the new doorbell in the iPhone app. Just a marketing blurb about it and no way to add, inquire, etc.

That seems kinda poorly set up, by Google standards. Maybe I missed something?

Re: Best Aware Subscription

Ashepherdson — Sun, 09 Jan 2022 21:41:06 GMT

https://store.google.com/ca/product/nest_aware?hl=en-GB

If you have had a subscription for a few years then chances are you have the grandfathered older subscription model which is per device, the new model (on the website I linked above) is whole home, and has different levels.

Re: Best Aware Subscription

Brad — Mon, 17 Jan 2022 18:05:19 GMT

Hi there,

Just checking in to see if you still need assistance with this issue.

Please let me know if you need further assistance.

Best Regards,

Brad.

P.S thanks for the help, @Ashepherdson!

Re: Best Aware Subscription

Brad — Thu, 20 Jan 2022 19:30:34 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.