topic Re: 2 houses on old nest account, how do I migrate just 1 to Google home without merging? in Subscriptions and Services

2 houses on old nest account, how do I migrate just 1 to Google home without merging?

MTB_CO — Mon, 03 Jan 2022 17:20:43 GMT

I have an old Nest account for my personal house and a new Google Home account for a rental house. I was able to install the new cameras on the Google home account, but the Hello doorbell still required a nest account for some reason. I've added the rental Hello camera as a second property in my old Nest account, but now I'm not sure how to migrate just the 'Hello' property without merging everything into the home account? My tenant isn't going to want me having access to their camera and I can't seem to create a new Nest account to keep them bifurcated.

Any suggestions how to migrate just one Nest property over to Google home?

Re: 2 houses on old nest account, how do I migrate just 1 to Google home without merging?

Brad — Mon, 10 Jan 2022 20:09:46 GMT

Hi there,

I am glad to hear that you are able to add your other devices into the Google Home App! The original Nest Hello doorbell is only available in the Nest App until you migrate the account over to Google Home. Is your Nest Hello doorbell connected to the same gmail account as your other devices?

Please let me know if you need further assistance.

Best regards,

Brad.

Re: 2 houses on old nest account, how do I migrate just 1 to Google home without merging?

Brad — Thu, 13 Jan 2022 21:11:13 GMT

Hi there,

Just checking in to see if you still need assistance with this issue.

Please let me know if you need further assistance.

Best Regards,

Brad.

Re: 2 houses on old nest account, how do I migrate just 1 to Google home without merging?

Brad — Mon, 17 Jan 2022 18:16:50 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.