Cancelling a Camera

DNB_CLE — Mon, 03 Feb 2025 18:23:34 GMT

I had 5 cameras at home and at some point, one of them fell and broke. Rather than buy a new one, I just cancelled the subscription, and went with 4 cameras.

In December when it came time for renewal, Google charged me for 5 cameras. Since then multiple calls/chats with customer service has arrived at their answer "I need to buy another camera." So they are basically saying once I have 5 cameras, I am tied to that number?

This is insane. Nest was a great app, but Google is quickly ruining it.

Re: Cancelling a Camera

JillG — Mon, 03 Feb 2025 19:04:08 GMT

Hi @DNB_CLE

You might want to change the Nest Aware subscription to Nest Aware Gen 2 tier. That gives unlimited cameras and it might work out cheaper for your 4 remaining cameras. Here's the link to the pricing . Nest Aware - Video Recording Subscription for Nest Cams - Google Store

topic Re: Cancelling a Camera in Subscriptions and Services

Cancelling a Camera

Re: Cancelling a Camera