Need some help…missing history on nest aware

Cmk1 — Thu, 17 Apr 2025 01:15:35 GMT

If I open the nest app on my iPhone I see all my history. But on my iPad it stops logging events between 8pm and 7am every day. I’ve compared settings and they all seem the same. Anybody know this issue?

Re: Need some help…missing history on nest aware

MplsCustomer — Fri, 18 Apr 2025 15:46:35 GMT

@Cmk1

You could try contacting Support to dig into your situation. Since history is NOT stored on your iPhone or iPad, I don't know how what you describe could even happen.

1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.

topic Need some help…missing history on nest aware in Subscriptions and Services

Need some help…missing history on nest aware

Re: Need some help…missing history on nest aware