topic Re: Subscription in Subscriptions and Services

Subscription

Txfinest — Fri, 20 Jun 2025 06:02:15 GMT

HQ can’t seem to help me either on this. Neither mine or my partners Google store page is working. Trying to get nest aware but it ends up showing nothing when it comes to the “options”

Re: Subscription

Mmeclo — Fri, 20 Jun 2025 12:54:55 GMT

Same here

Re: Subscription

Derickf — Wed, 25 Jun 2025 05:32:51 GMT

Hi everyone,

Thanks for reaching out to the community. I understand you are having trouble purchasing a Nest Aware subscription from the Google Store because the options aren’t appearing. I know this is not the experience you were expecting. I'm happy to help.

To gather the necessary information, please answer the following questions:

Have you tried to use another device or internet browser to get the Nest Aware subscription?
When you try to get the Nest Aware subscription, are you logged into your Google account?

Let me know how it goes.

Best regards,

Derick.