topic Videos still being removed after 3 hours in Subscriptions and Services

Videos still being removed after 3 hours

Thommo — Wed, 19 Jan 2022 01:23:26 GMT

I have purchase nest aware, I have two cameras set up but the video history is still being deleted after three hours. When I look at the Nest Aware in settings on Google Home app it says I need to add compatible devices. Please help

Re: Videos still being removed after 3 hours

Brad — Tue, 25 Jan 2022 17:31:54 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Videos still being removed after 3 hours

aatienza — Thu, 28 Apr 2022 03:33:53 GMT

Hey Thommo,

Thanks for visiting the Community.

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. Feel free to submit another post, and provide as many details as possible so that others can lend a hand.

Thanks,

Archie